Wikipedia:Articles for deletion/Kampyle (software) (3rd nomination)

The following discussion is an archived debate of the proposed deletion of the article below. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.

The result was keep. After previous AfDs resulting in "no consensus" and then "keep", the current consensus seems to still be "keep". (non-admin closure) Kj cheetham (talk) 11:58, 3 July 2022 (UTC)[reply]

Kampyle (software) (edit | talk | history | protect | delete | links | watch | logs | views) – (View log | edits since nomination)

(Find sources: Google (books · news · scholar · free images · WP refs) · FENS · JSTOR · TWL)

Per WP:SERIESA. Minimal third party coverage, just lots of getting profiled in sources like WP:TECHCRUNCH. The Washington Post article is actually syndicated from Techcrunch. Not notable. I add that since the previous deletion debate, which relied mainly on Techcrunch articles to establish notability, our criteria for what counts as notability for tech startups has become more formalized and I don't think we'd reach the same result today. FalconK (talk) 19:58, 18 June 2022 (UTC)[reply]

• Note: This discussion has been included in the deletion sorting lists for the following topics: Business and Israel. FalconK (talk) 19:58, 18 June 2022 (UTC)[reply]
• Note: This discussion has been included in the deletion sorting lists for the following topics: Companies and Software. Spiderone^{(Talk to Spider)} 20:01, 18 June 2022 (UTC)[reply]
• Keep Most of sourcing is books. When there is so much crap out there with not a single source, why delete an entry about a company that is clearly notable?--Geewhiz (talk) 08:09, 19 June 2022 (UTC)[reply]
  • I have to disagree here. Yannacopoulos, for example, mentions Kampyle only 3 times, and those times are in a list of related vendors, and two screenshots comparing it with those other vendors. This is not the substantial coverage contemplated in WP:CORPDEPTH; it's a passing mention. The book isn't covering how to use Kampyle, even. Gordon name checks Kampyle exactly once: "Companies such as Kampyle... use online survey instruments..." and that's it. Clifton comes close, but still only superficially mentions what Kampyle might be used for in a small handful of examples. These are not, any of them or any of the others, substantially about Kampyle. I'd also like to point you at WP:OTHERSTUFF - I also nominate a lot of essentially unsourced articles here, but in this instance we're talking about Kampyle. FalconK (talk) 08:22, 19 June 2022 (UTC)[reply]

• Merge into Medallia per WP:ATD and WP:PRESERVE. Both articles are short and the parent company can use more content and refs. Add just a bit into history. Don't pass any limits of WP:UNDUE. Their domains also merged, as did their operations, so this really makes sense! Kudos to FalconK for nominating. gidonb (talk) 23:33, 23 June 2022 (UTC)[reply]

@Falcon Kirtaran: This is going in the keep direction. I would appreciate your feedback at one point. Would you conceive the selective merge above an improvement over the current situation and a desirable outcome from your perspective? gidonb (talk) 15:45, 25 June 2022 (UTC)[reply]

I think a merge would be appropriate. I'm really not convinced of the notability of either company, but if we were to assume Medallia is, a merge would be the right answer as I see it. Thanks! FalconK (talk) 18:48, 25 June 2022 (UTC)[reply]

• Keep per the significant coverage in multiple independent reliable sources.
  1. Clifton, Brian (2010). Advanced Web Metrics with Google Analytics (2 ed.). Indianapolis: Wiley. pp. 457–459. ISBN 978-0-470-56231-4. Retrieved 2022-06-25 – via Google Books.

     The book notes: "Kampyle (www.kampyle.com) is an online Feedback Analytics platform that allows website owners to create their own advanced, branded, and customized feedback forms and put them on their sites for the benefit of their users. Website visitors can quickly and simply submit their feedback with a general grade, feedback category, subcategory, text description, and the contact details. Visitors access the feedback form through the use of a non-invasive feedback button, which can be placed in various locations on the web page. ... Clearly integrating Kampyle feedback data with Google Analytics provides a more complete picture of website performance."

  2. Page, Rich; Ash, Tim; Ginty, Maura (2012). Landing Page Optimization: The Definitive Guide to Testing and Tuning for Conversions (2 ed.). Indianapolis: Wiley. pp. 131–132. ISBN 978-0-470-61012-1. Retrieved 2022-06-25 – via Google Books.

     The book notes: "Kampyle gathers feedback from site visitors in two ways. An orange "Give Feedback" button or triangle permanently pins itself ot a corner or side of the browser window on a website that has deployed Kampyle. The tool can also be configured to display a "Would you like to take our survey?" lightbox popover window to a small percentage of visitors. ... When giving feedback with this tool, users also have the option to leave their e-mail address for you to respond to, therefore allowing you to form an ongoing dialogue with your respondents (particularly useful for discontented ones). Reasonably priced plans for small businesses are available as well as enterprise plans, making this a cost-effective way of gathering feedback for your website and uncovering problems."

  3. Tonkin, Sebastian; Whitmore, Caleb; Cutroni, Justin (2010). Performance Marketing with Google Analytics: Strategies and Techniques for Maximizing Online ROI. Indianapolis: Wiley. pp. 216–217. ISBN 978-0-470-57831-5. Retrieved 2022-06-25 – via Google Books.

     The book notes: "Two companies, Kampyle (www.kampyle.com) and OpinonLab (www.opinionlab.com) offer excellent tools for collecting and analyzing voice-of-the-customer data on your site. Kampyle's tool, shown on the left side of Figure 8.12, combines a colorful prompt on the corner or edge of the page with predefined categories that make it easy to process feedback. Kampyle also allows you to combine the feedback reported through the tool directly to your Google Analytics data using a prebuilt integration, which allows you to connect qualitative feedback with key segments in the Web traffic with minimal development. For example, Twiddy & Co., one of our success stories from Chapter 3, used an integration between Google Analytics and Kampyle to identify a frustrating disconnect between a print ad promoting a discount and an out-of-date product page."

  4. Morales Martínez, Maribel (2010). Analítica web para empresas: Arte, ingenio y anticipación [Web analytics for companies: Art, ingenuity and anticipation] (in Spanish). Barcelona: Editorial UOC (Open University of Catalonia). ISBN 978-84-9029-852-7. Retrieved 2022-06-25 – via Google Books.

     The boko notes: "Kampyle http://www.kampyle.com Kampyle, es un servicio para sitios web que nos permite tener un feedback directo de los usuarios de un sitio web. Kampyle dispone de un simple cuestionario muy práctico y fácil de utilizar, que permite establecer contacto directo con los visitantes de un sitio web. Para utilizarlo es necesario registrarse e incorporar este servicio de feedback en el sitio web, es decir, es lo que se denomina “processlevel feedback service”. Por ejemplo, si accedemos a cualquier página del sitio."

  There is sufficient coverage in reliable sources to allow Kampyle to pass Wikipedia:Notability (organizations and companies)#Primary criteria, which requires "significant coverage in multiple reliable secondary sources that are independent of the subject".

  Cunard (talk) 08:27, 25 June 2022 (UTC)[reply]

• There is enough material to support a standalone article. I consider a merge of Kampyle (software) to Medallia (which was also nominated for deletion at Wikipedia:Articles for deletion/Medallia) to be undue weight. Cunard (talk) 08:27, 25 June 2022 (UTC)[reply]

Relisted to generate a more thorough discussion and clearer consensus.
Please add new comments below this notice. Thanks, North America¹⁰⁰⁰ 07:56, 26 June 2022 (UTC)[reply]

• Keep This is a product therefore NCORP is the appropriate criteria. We require in-depth "Independent Content" about the *software* in order to meet notability criteria. The links provided above by Cunard (in particular the third link) and independent reviews such as this from IMA. Topic meets NCORP. HighKing⁺⁺ 17:00, 28 June 2022 (UTC)[reply]

The above discussion is preserved as an archive of the debate. Please do not modify it. Subsequent comments should be made on the appropriate discussion page (such as the article's talk page or in a deletion review). No further edits should be made to this page.