{"version":"1.0","type":"link","title":"Help desk - Newikis","description":"A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. Large help desks have a person or team responsible for managing the incoming requests, called \"issues\"; they are commonly called queue managers or queue supervisors. The…","provider_name":"Newikis","provider_url":"https://newikis.com","cache_age":86400,"thumbnail_url":"https://thumb.wikimedia.org/wikipedia/commons/thumb/8/86/ITS_Help_Desk.jpg/1280px-ITS_Help_Desk.jpg","thumbnail_width":1280,"thumbnail_height":853}