{"version":"1.0","type":"link","title":"Quality function deployment - Newikis","description":"Quality function deployment (QFD) is a method developed in Japan beginning in 1966 to help transform the voice of the customer into engineering characteristics for a product. Yoji Akao, the original developer, described QFD as a \"method to transform qualitative user demands into quantitative…","provider_name":"Newikis","provider_url":"https://newikis.com","cache_age":86400}