{"version":"1.0","type":"link","title":"Supportworks - Newikis","description":"Supportworks is an issue tracking system designed for use in help desk and information technology (IT) environments. Two branches of the software are developed concurrently, Supportworks ITSM, a certified ITIL compatible IT service management (ITSM) solution, and Supportworks Helpdesk Professional.","provider_name":"Newikis","provider_url":"https://newikis.com","cache_age":86400,"thumbnail_url":"https://upload.wikimedia.org/wikipedia/en/5/5d/SWToday.png","thumbnail_width":387,"thumbnail_height":257}