{"version":"1.0","type":"link","title":"Visual Interactive Voice Response - Newikis","description":"Visual Interactive Voice Response (Visual IVR) is conceptually similar to voice Interactive voice response (IVR). Visual IVR uses web applications to \"instantly create an app-like experience for users on smartphones during contact center interactions without the need to download any app.\" The user…","provider_name":"Newikis","provider_url":"https://newikis.com","cache_age":86400}