Cisco Systems' products and services focus upon three market segments—enterprise and service provider, small business and the home.
Corporate market
"Corporate market" refers to enterprise networking and service providers.
Enterprise networks
Products in this category are Cisco's range of routers, switches, wireless systems, security systems, WAN acceleration hardware, energy and building management systems and media aware network equipment.
Collaboration
IP video and phones, TelePresence, HealthPresence, unified communications, call center systems, enterprise social networks and Mobile applications
Datacenter and Virtualization
unified computing, unified fabric, data centre switching, storage networking and cloud computing services.
IP NGN (Next Generation Networks)
High-end routing and switching for fixed and mobile service provider networks, broadcast video contribution/distribution, entitlement and content delivery systems.
Security
Stealthwatch, Identity Services Engine (ISE), Tetration, Adaptive Security Appliance (ASA), Next Generation Firewall (NGFW), Firewall Management Center (FMC), SecureX, Umbrella, CloudLock, Duo, Secure Email, Cisco Cloud Mailbox Defense, Secure Web Appliance, Cloud Secure Email, Secure Email and Web Manager, AnyConnect, Virtual Private Network, Intrusion Detection Prevention System (IDPS), TALOS.
Cisco TelePresence hardware codecs
Small businesses
Cisco small business SG300-28 28-port Gigabit Ethernet rackmount switch and its internals
Small businesses include home businesses and (usually technology-based) startups.
Routers and switches
The machines that route and redirect packets across a network, including those for networks of smart meters.
Security and surveillance
IP cameras, data and network security etc.
Voice and conferencing
VOIP phones and gateway-systems, WebEx, video conferencing
Wireless
Indoor Wi-Fi Access points, Wireless Controller
Network storage systems
Persistent people storage on networks, either in the traditional sense or in a cloud-like manner.
Home user
"Home user" refers to individuals or families who require networking services in the home. (Link to cited archived page broken, incorrect, or otherwise nonfunctional)
Broadband
Broadband refers to cable modems.
Flip Video
With the acquisition of Pure Digital Technologies, Cisco began to sell a line of video-recording devices called "Flip Video" that had been Pure Digital's only line of products. This line of products was not as popular as Cisco had thought it would have been, and on April 12, 2011, Cisco announced they were discontinuing all Flip camera production. Cisco's ūmi product line, video conferencing for the home, also proved to be a short-lived bid for the consumer multimedia market and sales were discontinued.
Hardware
Cisco's first router, the Advanced Gateway Server (AGS) router (1986)A Cisco ASM/2-32EM router deployed at CERN in 1987A Cisco 7960G Unified IP phoneA Cisco 7975 Unified IP PhoneCisco UCS blade servers
Cisco Wireless LAN products—Access Points, PCI/PCMCIA/USB Wireless LAN Adaptors, Wireless LAN Controllers (WLC), Wireless LAN Solutions Engines (WLSE), Wireless Control System (WCS), Location Appliances, Long range antennas
Telephony products
Collaboration Systems—Cisco TelePresence (Cisco Manufacturing Mobile Video Collaboration with Librestream, Cisco acquired Tandberg, the world leader in Telepresence systems),
IP Telephony (VoIP), Servers and Appliances
Cisco Unified IP Phones—Wireless IP Phone 7920, 7945, 7965, 7942, 8900 series, 9900 series, 6900 series
Stanford Massbus Ethernet Interface Subsystem, MEIS (pronounced "maze" or "maize"), the first cisco (later Cisco) product. Developed at Stanford University from 1982 to 1984 by Len Bosack and George Schnurle for PDP-10 computers.
Cisco Unified Communications Manager (CUCM) - a large scale contact center solution
Cisco Unity Connection - Voice messaging system for CUCM.
Cisco Paging Server (InformaCast) - Paging/bell/mass notification system for CUCM. Originally developed by Singlewire Software, sold as a Cisco product.
Cisco Unified Communications Manager Express (CUCME) - a small scale/single server contact center solution
Cisco Unified Operations Manager (CUOM)— a NMS for voice. It features real-time monitoring of all system elements, and performs automatic discovery for the entire system and provides contextual diagnostics for troubleshooting.
Cisco IP Communicator is a VoIP softphone software application. It can register with a Cisco Unified Communications Manager or Cisco Unified Communications Manager Express using either SIP or Cisco's proprietary Skinny Client Control Protocol.
PostOffice protocol (not to be confused with POP3, SMTP, or other mail delivery protocols). It is a Cisco proprietary protocol that runs over UDP on port 45000. It provides a communications vehicle between the sensors and the Director platform.
VoIP services
Cisco became a major provider of Voice over IP to enterprises, and is now moving into the home user market through its acquisitions of Scientific Atlanta and Linksys. Scientific Atlanta provides VoIP equipment to cable service providers such as Time Warner, Cablevision, Rogers Communications, UPC and others; Linksys has partnered with companies such as Skype, Microsoft and Yahoo! to integrate consumer VoIP services with wireless and cordless phones.
Hosted collaboration solution (HCS)
Cisco partners can offer cloud-based services based on Cisco's virtualized Unified Computing System (UCS). A part of the Cisco Unified Services Delivery Solution that includes hosted versions of Cisco Unified Communications Manager (UCM), Cisco Unified Contact Center, Cisco Unified Mobility, Cisco Unified Presence, Cisco Unity Connection (unified messaging) and Cisco Webex Meeting Center.
Network emergency response
As part of its Corporate Social Responsibility mission, Cisco Tactical Operations (TACOPS) employees and Disaster Incident Response Team (DIRT) volunteers maintain two Network Emergency Response Vehicles (NERV)s. The vehicles are deployed by the TACOPS/DIRT teams during natural disasters and other public crises. The vehicles are self-contained and provide wired and wireless services including voice and radio interoperability, voice over IP, network-based video surveillance and secured high-definition video-conferencing for leaders and first responders in crisis areas with up to 3Mbit/s of bandwidth (up and down) via a 1.8-meter satellite antenna.
NERVs are based at Cisco headquarters sites in San Jose, California and at Research Triangle Park, North Carolina, allowing strategic deployment in North America. They can become fully operational within 15 minutes of arrival. High-capacity diesel fuel-tanks allow the largest vehicles to run for up to 72 hours continuously. The NERV has been deployed to incidents such as the October 2007 California wildfires; hurricanes Gustav, Ike and Katrina; the 2010 San Bruno gas pipeline explosion, tornado outbreaks in North Carolina and Alabama in 2011; and Hurricane Sandy in 2012. Cisco never charges for TACOPS/DIRT team deployments.
The Tactical Operations team maintains and deploys smaller, more portable communication kits to emergencies outside of North America. In 2010, the team deployed to assist in earthquake recovery in Haiti and in Christchurch (New Zealand). In 2011, they deployed to flooding in Brazil, as well as in response to the 2011 earthquake and tsunami in Japan.
In 2011, Cisco received the Innovation Preparedness award from the American Red Cross Silicon Valley Chapter for its development and use of these vehicles in disasters.
Cisco NERV during a DIRT training exercise in RTP, NC 2019
↑Alderson, Rich. "TOPS-20 hardware trivia". alt.sys.pdp10 (Mailing list). Retrieved December 23, 2022. Specifically by Len Bosack (high level) and George Schnurle (detail).
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