| The Creditsafe Group | |
|---|---|
| Type | Private |
| Industry | Business credit monitoring |
| Founded | 1997 |
| Headquarters | Dublin, Ireland [[Cardiff], Wales |
Area served | Worldwide |
| Key people | Cato Syversen (CEO)
Carys Hughes (CFO) Simon Mellon (CPO) |
| Products | Credit Risk Reporting
Financial Risk Analysis Know-Your-Customer Third-Party Risk Management Business Administration |
| Owner | Magne Jordanger |
Number of employees | 1,700 (2025) |
| Website | Official website |
Creditsafe is a global provider of business information and a credit scoring platform. It is headquartered between Dublin and Cardiff, with multiple sales offices across 17 countries in Europe, United Kingdom, North America, and Asia. Creditsafe offers instant access company credit reports in over 200 countries throughout the world . Over 120,000 users and businesses across the world use Creditsafe’s platform to make business decisions, specifically credit risk, compliance, procurement, and sales, daily.
In 2016, the Business Information Trade Body, (BIIA) named Creditsafe as the fastest growing company in the market with a reported revenue growth of over 28%. In 2025, Creditsafe received a “Leader” designation in the credit and collections category from the software review platform G2. The company was also recognized with additional G2 distinctions, including “Highest User Adoption” and “Fastest Implementation."
Creditsafe provides credit information on more than 430 million businesses worldwide and is endorsed by major credit insurers for the accuracy of its credit scores and limits. The company reports that its predictive scoring model can anticipate nearly 70% of corporate insolvencies up to 12 months in advance, enabling users to identify potential risks and inform business decision-making processes. Creditsafe headquarters are split between Cardiff and Dublin. It employs 267 staff members in its Cardiff Bay office, and 38 in the Dublin office.
Creditsafe was founded in 1997 in Oslo, Norway. The company first set up a sales office in London in 2001, but the business’ British operations strengthened in 2002 when they moved their sales hub to Cardiff. Later, Creditsafe moved its centre of operations to Caerphilly, with the help of the Welsh Development Agency and the European Union.
Since then, Creditsafe has grown to include brands such as Nike, Inc., Adidas, Marks & Spencer, BMW, BT Group, Harley-Davidson, Nestlé, Next plc, Panasonic, Ryder, Staples Inc., Vodafone, and Volvo amongst their customers.
Creditsafe established its U.S. division in 2013 under the name Creditsafe USA, headquartered in Allentown, Pennsylvania, with an additional facility in Phoenix, Arizona. These became the business’ major hubs for its North American expansion. On September 6th, 2016, Creditsafe announced the addition of 18 countries from across Europe and Asia to its global platform, increasing its database to cover more than 230 million companies worldwide.
In 2020, Creditsafe entered into a partnership with Equifax Canada, a strategic alliance aimed at delivering comprehensive international data coverage to Canadian businesses.
In March 2022, Creditsafe acquired Graydon, which had been a 100% subsidiary of credit insurer Atradius for the previous five years, bringing together Graydon’s 130-year legacy and regional strength in the Netherlands, Belgium, and the UK with Creditsafe’s global reach.
In September 2024, Creditsafe Technology, an ancillary of Creditsafe Group, expanded its presence in Hyderabad by opening a new office and announcing plans to increase its local hiring significantly. The company stated that the expansion will support its growing technology and product development operations in India.
On January 11, 2024, Creditsafe announced the acquisition of the Business Information division of Editus Luxembourg S.A., including all operational activities, customer contracts, and data assets. Staff from the unit transferred to Creditsafe as part of the transaction, enabling the company to expand its business information services in Luxembourg under the name GraydonCreditsafe Luxembourg. The acquisition forms part of Creditsafe’s strategy to strengthen its presence in the Benelux region, following its 2022 acquisition of the Graydon Group.
Creditsafe offers various products and services to minimize legal, financial and compliance risks.
Historically, credit assessments involved a complex chain of data access from multiple suppliers, which organisations such as Creditsafe have transformed into swift and straightforward credit checks. Creditsafe’s credit scores are accompanied by recommended credit limits and are derived from a broad range of data sources, including those beyond traditional financial indicators. This methodology, as noted by third-party reviewers, provides more reliable assessments than simpler scoring systems.
The Creditsafe database, which is built from data from multiple data providers and public sources, is refreshed over five million times per day. About 99.9% of the time, international reports are delivered instantly online.
Creditsafe customers can analyse past decisions and make future decisions using predictive analytics. Customers can benefit from predictive country-specific risk scores and decisioning models. Developed using stepwise logistic regression models, Creditsafe’s scorecards are monitored for stability and are endorsed by all major insurers.
Providers like Creditsafe help financial institutions, which often rely on standard public-source disclosures to get more information on customers or prospects. They can strengthen their anti-financial crime defenses by using specialized commercial company intelligence providers, such as Creditsafe, which offers greater insights into a business’s makeup, filings, ultimate beneficial owners, and directors compared to what they would obtain from public sources.
Creditsafe’s automated credit decisioning solution, “Check & Decide,” integrates Creditsafe’s business-credit-reports API and Check & Decide to deliver real-time company information and automate credit-workflow decisions. Creditsafe’s data matching and cleaning capabilities integrate with most CRMs, and it is listed on both the Salesforce AppExchange and the Hubspot Marketplace.
Today, Creditsafe provides business intelligence on more than 430 million companies worldwide with business credit reports serving over 120,000 businesses globally. The organization employs more than 1,700 people and operates 27 offices across 16 countries, including the United Kingdom, Germany, France, Sweden, Ireland, Italy, Belgium, the Netherlands, and the United States.
Creditsafe’s company culture was often lauded as one of flattened hierarchy and open doors, with the company making headlines for its annual all-expenses paid holidays to vacation spots around the world. In 2014, Creditsafe featured on The Sunday Times Top 100 Best Companies to Work For list.