Crucial Conversations: Tools for Talking When Stakes Are High

Crucial Conversations: Tools for Talking When Stakes Are High
First edition
Author
  • Kerry Patterson
  • Joseph Grenny
  • Ron McMillan
  • Al Switzler
LanguageEnglish
GenreNonfiction
PublisherMcGraw-Hill
Publication date2002
Publication placeUnited States
Media typeHardback & paperback
Pages288 pp. (hardback edition)
ISBN0071771328 (hardback)

Crucial Conversations: Tools for Talking When Stakes Are High is a business self-help book written by the four co-founders of VitalSmarts—Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. It was first published in 2002 by McGraw-Hill, with a second edition coming out in 2012 and a third in 2022. The book has sold more than two million copies and has been translated into 28 languages.

Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013.

In conjunction with the book, the authors offer training on how to hold more effective conversations.

Crucial Conversations is part of the Crucial Learning series, which also includes such titles as Crucial Confrontations, Crucial Accountability, and Crucial Influence.

References

  1. ↑ Patterson, Kerry; Grenny, Joseph; McMillan, Ron; Switzler, Al (August 19, 2011). Crucial Conversations Tools for Talking When Stakes Are High. McGraw Hill Professional. ISBN 978-0071771320.
  2. ↑ "Crucial Conversations: Tools for Talking When Stakes are High, Third Edition". mheducation.ca. Retrieved April 12, 2023.
  3. ↑ Taylor, Ivana. "Crucial Conversations: Tools for Talking When Stakes are High". Small Business Trends.
  4. ↑ Nisen, Max. "The 13 Most Popular Business Books of 2013". Business Insider. Archived from the original on June 3, 2014. Retrieved May 26, 2014.
  5. ↑ Sales, Mastery Hub (2023). "A Review of "Crucial Conversations: Tools for Talking When Stakes Are High"". Sales Mastery Hub.
  6. ↑ "Books and Resources". cruciallearning.com. Retrieved August 4, 2026.