Gate (airport)

A Boeing 787-10 Dreamliner operated by British Airways after arriving at its gate at Washington Dulles International Airport. Visible on the ramp is a stopping point guide for airliners ordered by size.

A gate is an area in an airport terminal that controls access to a passenger aircraft. While the exact specifications vary from airport to airport and country to country, most gates consist of a seated waiting area, a counter and a doorway leading to the aircraft. A gate adjacent to the stand where the aircraft is parked may be a contact gate, providing access by way of a jet bridge, or a ground-loaded gate, providing a path for passengers to leave the building to board via mobile stairs or airstairs built into the aircraft itself. A remote stand serves an aircraft stand further away, providing access to ground transportation to move passengers between the gate and the stand, where they board via stairs.: 7-2 

Each gate typically corresponds to one parking stand on the airport's apron. A gate that provides access to multiple stands/jet bridges may have separate, designated doorways – sometimes termed sub-gates – for each stand. Commercial airport stands have airside components to facilitate passenger boarding and aircraft ground handling.: 6-2 

While the term gate precisely refers only to the point of access for passengers, and the area where the aircraft itself is parked is precisely termed an aircraft stand, in commercial passenger aviation the term gate is also used to refer to the gate and aircraft stand together as a single area.: 7-2 

Gate agents

Gate agents work at the boarding gates of airports, assisting passengers in boarding their flights and in disembarking their flights.

About

Shifts vary with the particular airline's flight schedule, and, like ticket agents, gate agents must wear uniforms and put on a pleasant face for the public.[citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties.

Gate agents are able to see everything about each customer's flight ticket. They are able to tell how much someone paid for it, where it was bought, and when it was bought.

Customs and immigration controls

United States

At most domestic gates, a single doorway connects the passenger waiting area with the jet bridge. International gates at U.S. international airports always have a second doorway to a separate corridor system that leads directly to the airport's U.S. Customs and Border Protection port of entry facility. For international arrivals from airports without preclearance, the door leading to the waiting area is closed and all arriving passengers are directed through the second doorway to CBP immigration and customs inspection.

Jet bridge vs airstair

Before the era of the jet bridge or jetway, airline passengers embarked onto the aircraft from ground level via airstairs. If initially indoors, passengers would exit the waiting area through a door to the outside and then passengers would proceed to the airstairs leading to the aircraft door. This method is still used for boarding smaller planes, boarding at smaller airports, and during periods of peak demand at larger airports using remote stands with passengers driven from the terminal using airport buses when all jet bridges are in use.

Ownership

The equipment is either airport or airline property, in most cases airport infrastructure.

References

  1. 1 2 3 "Advisory Circular: Airport Terminal Planning" (PDF). faa.gov. U.S. Department of Transportation Federal Aviation Administration. July 13, 2018. AC No: 150/5360-13A. Retrieved June 23, 2020.
  2. ↑ Certification Specifications (CS) and Guidance Material (GM) for Aerodromes Design CS-ADR-DSN (PDF), European Aviation Safety Agency, 27 February 2014, p. 5, 'Aircraft stand' means a designated area on an apron intended to be used for parking an aircraft.
  3. 1 2 Hobica, George (22 June 2017). "8 Questions You'd Love to Ask an Airline Gate Agent". Fox News.
  4. ↑ Harris, William; Freudenrich, Craig. "How Airports Work: At the Hub of It All: Concourses and Terminals". HowStuffWorks. Retrieved March 7, 2020.