Jenny Tay

Jenny Tay
郑珍妮
Born1986 (age 39–40)
EducationUniversity of New South Wales (BCom)
OccupationBusiness executive

Funeral director

Entreupreneur
OrganizationDirect Funeral Services

Direct Life Foundation

Flower Story
SpouseDarren Cheng (m. 2015–present)
Children3
FatherRoland Tay

Jenny Tay (Chinese: 郑珍妮; pinyin: Zhèng Zhēn Ní; born 1986) is a Singaporean business executive and funeral industry professional. She is the managing director of Direct Funeral Services, a Singapore-based funeral services company founded by her father Roland Tay.

Early life and education

Tay was born on 1986 in Singapore. She graduated from Nanyang Polytechnic and went on to obtain a Bachelor of Commerce degree, majoring in Marketing and Management, from the University of New South Wales in 2009.

Career

Tay began her career in the advertising and marketing industry, working in client servicing and branding-related roles shortly after graduating from university. After four years in the industry, she entered the funeral business following a heart attack suffered by her father, undertaker Roland Tay.

In 2013, Tay took over as managing director of Direct Funeral Services alongside her then-boyfriend Darren Cheng, who joined the company after closing his counselling practice. Together, the couple rebranded and modernised the company, incorporating technology, and introducing initiatives focused on grief counselling, funeral pre-planning, and personalised memorial services. Tay has participated in public speaking engagements relating to changing societal perceptions surrounding death care professions, modernising funeral services for younger generations, entrepreneurship, and women leadership. Few years later, she went on to be involved in the development of affiliated floral ventures.

Tay was previously the Assistant Secretary at the Association of Funeral Directors Singapore, a NEA-recognized association that aims to uplift the services provided by funeral operators, and is now a Committee Member.

Philanthropy

In 2015, Tay co-founded the Direct Life Foundation (DLF) with Darren Cheng as the charitable arm of Direct Funeral Services. The foundation conducts community outreach programmes supporting elderly individuals, bereaved families, and other vulnerable groups.

After taking over management of Direct Funeral Services, Tay has continued its longstanding practice of handling pro bono funeral services and sea burials for financially disadvantaged individuals, unclaimed deceased persons, and murder victims.

In 2023, Direct Funeral Services collaborated with The TENG Company on ''Music for Comfort'', a project exploring the use of music and storytelling as emotional support tools for grieving families.

Awards and recognition

In 2016, Tay received the “Young Woman Achiever'' award by Her World for her contributions towards transforming perceptions of Singapore's funeral industry, modernising funeral care services, and women leadership. In the same year, she also received The Entrepreneur of the Year Award at the launch of the SME Talent Programme by then-Minister for Trade and Industry S. Iswaran.

Tay has also been featured in business and lifestyle publications discussing women leadership, innovation, and modernisation within traditional industries.

Personal life

Tay is the daughter of Roland Tay, a prominent undertaker known for providing pro-bono funeral arrangements for the poor and families of murder victims.

Tay is married to Darren Cheng, chief executive officer of Direct Funeral Services. The couple has three children.

In 2015, Tay and Cheng attracted public attention for their coffin-themed wedding photography, which was intended to reflect their connection to the funeral industry and encourage conversations surrounding death and funeral culture.

References

  1. 1 2 3 "Jenny Tay, Managing Director of Direct Funeral Services". The CEO Magazine. Archived from the original on 28 May 2026. Retrieved 25 May 2026.
  2. 1 2 3 4 5 6 "Her World Young Woman Achiever 2016: Jenny Tay". Her World Singapore. 10 October 2016. Archived from the original on 28 May 2026. Retrieved 25 May 2026.
  3. 1 2 "Two women entrepreneurs on how they tackled tradition and gender biases to transform their businesses - UOB FinLab". UOB FinLab. 16 May 2025. Archived from the original on 25 May 2026. Retrieved 25 May 2026.
  4. ↑ "Can funerals be a 'happy' affair? Some families think so". The Straits Times. 15 February 2025. ISSN 0585-3923. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  5. 1 2 3 "She Gave Her Dad's Funeral Business A New Lease Of Life, And Tripled Its Revenue To $7 Million A Year". Yahoo News. 9 October 2017. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  6. ↑ "Living with honour, leaving with dignity". The Business Times. 27 August 2019. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  7. ↑ "The Big Read: The funeral industry may have overhauled its image, but it faces new problems". CNA. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  8. ↑ "Singapore pioneers a groundbreaking approach to grief support with the world's first music album and children's book by Direct Funeral Services | Taiwan News | 27 February 2026 10:45". taiwannews.com.tw. 27 February 2026. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  9. 1 2 Ang, Vivien (22 August 2025). "3 entities tie-up to bring comfort to the bereaved". The Business Times. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  10. ↑ "Our Funeral Services and Packages". Direct Funeral. Retrieved 28 May 2026.
  11. ↑ TEDxNTU (9 March 2018). Jenny Tay - Bringing Death Back to Life. Retrieved 28 May 2026 – via www.ted.com.
  12. 1 2 "Empowering Womenpreneurs for growth | UOB Business Banking". www.uob.com.sg. Archived from the original on 17 November 2025. Retrieved 28 May 2026.
  13. ↑ SMU. "What Do Funeral Services Have to Do With a Statistics 101?". admissions.smu.edu.sg. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  14. 1 2 "Jenny Tay: Resurrecting Death's Trade". High Net Worth. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  15. ↑ "Executive Board – The Association of Funeral Directors Singapore". afd.org.sg. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  16. ↑ "Death is their business — as undertakers". sg.style.yahoo.com. 1 April 2016. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  17. 1 2 Caring For The Elderly - mewatch. Retrieved 28 May 2026 – via www.mewatch.sg.
  18. ↑ "Mission". Direct Life Foundation. 16 November 2015. Retrieved 28 May 2026.
  19. ↑ Ang, Vivien (1 October 2017). "Helping the elderly - in life and death". The Business Times. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  20. ↑ "'No one has visited me in years': The quiet lives of seniors with no next of kin in nursing, welfare homes". CNA. Archived from the original on 12 March 2025. Retrieved 28 May 2026.
  21. ↑ "CNA938 Rewind - Innovating Grief Support with Music and Storytelling by The TENG Company and Direct Funeral Services". CNA. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  22. ↑ "Entrepreneurs and SMEs to assume greater importance in S'pore's economy: Iswaran". The Straits Times. 23 November 2016. ISSN 0585-3923. Archived from the original on 14 June 2021. Retrieved 28 May 2026.
  23. ↑ "Jenny Tay". Prestige 40-under-40. Retrieved 28 May 2026.
  24. ↑ "The Power List 2018: Jenny Tay". Harper's Bazaar Singapore. 6 July 2018. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  25. ↑ "What's it like to work with your dad? 4 father-daughter duos on how running a business brought them closer". CNA Lifestyle. Archived from the original on 15 June 2025. Retrieved 28 May 2026.
  26. ↑ "How This Funeral Director Talks To His 3 Young Kids About Death". The Singapore Women's Weekly. 1 November 2025. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  27. ↑ "On The Red Dot: For Better Or For Boss - Married With A Funeral Business Together: How We Make It Work". CNA. Archived from the original on 28 May 2026. Retrieved 28 May 2026.
  28. ↑ "Undertaker couple take coffin-themed wedding photos". The Straits Times. 12 July 2015. ISSN 0585-3923. Archived from the original on 25 May 2024. Retrieved 28 May 2026.
  29. ↑ "'Why I staged my wedding photos in a coffin'". BBC News. 13 July 2015. Archived from the original on 22 July 2025. Retrieved 28 May 2026.