Malaysia Airlines Flight 370

Crew

All 12 crew members—two pilots and 10 cabin crew—were Malaysian citizens.

• The pilot in command was 52-year-old Captain Zaharie Ahmad Shah from Penang. He joined Malaysia Airlines as a cadet pilot in 1981, and after training and receiving his commercial pilot's license, he became a second officer with the airline in 1983. He was promoted to captain of the Boeing 737-400 in 1991, captain of the Airbus A330-300 in 1996, and captain of the Boeing 777-200 in 1998. He had been a type-rating instructor and a type-rating examiner since 2007. Zaharie had a total of 18,365 hours of flying experience.^: 13
• The co-pilot was 26-year-old First Officer Fariq Abdul Hamid. He joined Malaysia Airlines as a cadet pilot in 2007; after becoming a second officer of the Boeing 737–400, he was promoted to first officer of the Boeing 737–400 in 2010 and then transitioned to the Airbus A330-300 in 2012. In November 2013, he began training as first officer of the Boeing 777–200 aircraft. Flight 370 was his final training flight, and he was scheduled to be examined on his next flight. Fariq had accumulated 2,763 hours of flying experience.^: 14

Passengers

Of the 227 passengers, 153 were Chinese citizens, including a group of 19 artists with six family members and four staff returning from a calligraphy exhibition of their work in Kuala Lumpur. 38 passengers were Malaysian. The remaining passengers were from 12 different countries. Twenty passengers, 12 of whom were from Malaysia and eight from China, were employees of Freescale Semiconductor.

Initial search

From 18 to 27 March 2014, the search effort focused on a 315,000 km² (122,000 sq mi) area about 2,600 km (1,400 nmi; 1,600 mi) southwest of Perth. The search area, which Australian prime minister Tony Abbott called "as close to nowhere as it's possible to be", is renowned for its strong winds, inhospitable climate, hostile seas, and deep ocean floors. Satellite imagery of the region was analysed; several objects of interest and two possible debris fields were identified on images made between 16 and 26 March. None of these possible objects were found by aircraft or ships.

Revised estimates of the radar track and the aircraft's remaining fuel led to a move of the search 1,100 km (590 nmi; 680 mi) northeast of the previous area on 28 March, which was followed by another shift on 4 April. Between 2 and 17 April, an effort was made to detect the underwater locator beacons (ULBs, informally known as "pingers") attached to the aircraft's flight recorders, because the beacons' batteries were expected to expire around 7 April. Australian naval cutter ADV Ocean Shield, equipped with a towed pinger locator (TPL), joined China's Haixun 01, equipped with a hand-held hydrophone, and the Royal Navy's HMS Echo, equipped with a hull-mounted hydrophone, in the search.^{: 11–12 : 36} Operators considered the effort to have little chance of success given the vast search area and the fact that a TPL can only search up to 130 km² (50 mi²) per day.

Between 4 and 8 April, several acoustic detections were made that were close to the frequency and rhythm of the sound emitted by the flight recorders' ULBs; analysis of the acoustic detections determined that, although unlikely, the detections could have come from a damaged ULB.^: 13 A sonar search of the seafloor near the detections was carried out between 14 April and 28 May but yielded no sign of Flight 370.^: 14 In a March 2015 report, it was revealed that the battery of the ULB attached to Flight 370's flight data recorder may have expired in December 2012 and thus may not have been as capable of sending signals as would an unexpired battery.

Underwater search

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Search for Malaysia Airlines Flight 370 (category)

In late June 2014, details of the next phase of the search were announced; officials have called this phase the "underwater search" despite the previous seafloor sonar survey. Continued refinement of the analysis of Flight 370's satellite communications identified a "wide area search" along the "7th arc" where Flight 370 was located when it last communicated with the satellite. The priority search area was in the southern extent of the wide area search. Some of the equipment used for the underwater search is most effective when towed 200 m (650 ft) above the seafloor at the end of a 9.7 km (6 mi) cable. Available bathymetric data for this region was of poor resolution, thus necessitating a bathymetric survey of the search area before the underwater phase began. Commencing in May, the survey charted around 208,000 km² (80,000 sq mi) of seafloor until 17 December 2014, when it was suspended so that the ship conducting the survey could be mobilised in the underwater search.

The governments of Malaysia, China, and Australia made a joint commitment to thoroughly search 120,000 km² (46,000 sq mi) of seafloor. This phase of the search, which began on 6 October 2014, used three vessels equipped with towed deep-water vehicles that use side-scan sonar, multi-beam echo sounders, and video cameras to locate and identify aircraft debris. A fourth vessel participated in the search between January and May 2015, using an AUV to search areas that could not be effectively searched using equipment on the other vessels. Following the discovery of the flaperon on Réunion, the Australian Transport Safety Bureau (ATSB) reviewed its drift calculations for debris from the aircraft and, according to the JACC, was satisfied that the search area was still the most likely crash site. Reverse drift modelling of the debris, to determine its origin after 16 months, also supported the underwater search area, although this method is very imprecise over long periods. On 17 January 2017, the three countries jointly announced the suspension of the search for Flight 370.

Technical background

Aeronautical satellite communication (SATCOM) systems are used to transmit messages sent from the aircraft cockpit, as well as automated data signals from onboard equipment, using the ACARS communications protocol. SATCOM may also be used for the transmission of FANS and ATN messages, and for providing voice, fax and data links using other protocols. The aircraft uses a satellite data unit (SDU) to send and receive signals over the satellite communications network; this operates independently from the other onboard systems that communicate via SATCOM, mostly using the ACARS protocol. Signals from the SDU are transmitted to a communications satellite, which amplifies the signal and changes its frequency before relaying it to a ground station, where the signal is processed and, if applicable, routed to its intended destination (e.g. Malaysia Airlines' operations centre); signals are sent from the ground to the aircraft in reverse order.

When the SDU is first powered on, it attempts to connect with the Inmarsat network by transmitting a log-on request, which is acknowledged by the ground station.^: 17 This is partly to determine whether the SDU belongs to an active service subscriber, and also to identify which satellite should be used for transmitting messages to the SDU. After connecting, if no further contact has been received from the data terminal (the SDU) for one hour, the ground station transmits a "log-on interrogation" message, commonly referred to as a "ping";^: 18 if the terminal is active, it will respond to the ping automatically. The entire process of interrogating the terminal is referred to as a "handshake".

SDU communications

Although the ACARS data link on Flight 370 stopped functioning between 01:07 and 02:03 MYT (most likely around the same time secondary radar stopped detecting the aircraft),^: 36 the SDU remained operative. After last contact by primary radar west of Malaysia, the following events were recorded in the log of Inmarsat's ground station at Perth, Western Australia (all times are MYT/UTC+8):^: 18

• 02:25:27 – First handshake ("log-on request" initiated by aircraft)
• 02:39:52 – Ground to aircraft telephone call, acknowledged by SDU, unanswered
• 03:41:00 – Second handshake (initiated by ground station)
• 04:41:02 – Third handshake (initiated by ground station)
• 05:41:24 – Fourth handshake (initiated by ground station)
• 06:41:19 – Fifth handshake (initiated by ground station)
• 07:13:58 – Ground to aircraft telephone call, acknowledged by SDU, unanswered
• 08:10:58 – Sixth handshake (initiated by ground station)
• 08:19:29 – Seventh handshake (initiated by aircraft); widely reported as a "partial handshake'", consisting of the following two transmissions:

• 08:19:29.416 – "log-on request" message transmitted by aircraft (seventh "partial" handshake)
• 08:19:37.443 – "log-on acknowledge" message transmitted by aircraft (last transmission received from Flight 370)

The aircraft did not respond to a ping at 09:15.

Inferences

A few inferences can be made from the satellite communications. The first is that the aircraft remained operational until at least 08:19 MYT—seven hours after final contact was made with air traffic control over the South China Sea. The varying burst frequency offset (BFO) values indicate the aircraft was moving at speed. The aircraft's SDU needs location and track information to keep its antenna pointed towards the satellite, so it can also be inferred that the aircraft's navigation system was operational.^: 4

Since the aircraft did not respond to a ping at 09:15, it can be concluded that at some point between 08:19 and 09:15, the aircraft lost the ability to communicate with the ground station. The log-on message sent from the aircraft at 08:19:29 was "log-on request"; there are only a few reasons the SDU would transmit this request, such as a power interruption, software failure, loss of critical systems providing input to the SDU, or a loss of the link due to the aircraft's attitude.^: 22 Investigators consider the most likely reason to be that it was sent during power-up after an electrical outage.

The log-on request sent earlier in the flight at 02:25 also reveals that the satellite communication system was offline from some point after the final ACARS transmission at 01:06 until 02:25, possibly due to a power interruption. However, it is not known why the satellite system booted back up at 02:25 after being offline for some time.

At 08:19, the aircraft had been airborne for 7 hours and 38 minutes; the typical Kuala Lumpur-Beijing flight is 51⁄2 hours, so fuel exhaustion was likely.^: 33 In the event of fuel exhaustion and engine flame-out, which would eliminate power to the SDU, the aircraft's ram air turbine (RAT) would deploy, providing power to some instruments and flight controls, including the SDU.^: 33 Approximately 90 seconds after the 02:25 handshake—also a log-on request—communications from the aircraft's in-flight entertainment system were recorded in the ground station log. Similar messages would be expected following the 08:19 handshake, but none were received, supporting the fuel-exhaustion scenario.^: 22

Analysis

Two parameters associated with these transmissions that were recorded in a log at the ground station were key to the investigation:

• Burst time offset (BTO) – the time difference between when a signal is sent from the ground station and when the response is received. This measure is proportional to twice the distance from the ground station via the satellite to the aircraft and includes the time that the SDU takes between receiving and responding to the message and time between reception and processing at the ground station. This measure was analysed to determine the distance between the satellite and the aircraft at the time each of the seven handshakes occurred, and thereby defining seven circles on the Earth's surface the points on whose circumference are equidistant from the satellite at the calculated distance. Those circles were then reduced to arcs by eliminating those parts of each circle that lay outside the aircraft's range.^{: 18 : 4–6}
• Burst frequency offset (BFO) – the difference between the expected and received frequency of transmissions. The difference is caused by: Doppler shifts as the signals travelled from the aircraft to the satellite to the ground station; the frequency translations made in the satellite and at the ground station; a small, constant error (bias) in the SDU that results from drift and ageing; and compensation applied by the SDU to counter the Doppler shift on the uplink. This measure was analysed to determine the aircraft's speed and heading, but multiple combinations of speed and heading can be valid solutions.^{: 18 : 9–11}

By combining the distance between the aircraft and satellite, speed, and heading with aircraft performance constraints (e.g. fuel consumption, possible speeds and altitudes), investigators generated candidate paths that were analysed separately by two methods. The first assumed the aircraft was flying on one of the three autopilot modes (two are further affected by whether the navigation system used magnetic north or true north as a reference), calculated the BTO and BFO values along these routes, and compared them with the values recorded from Flight 370. The second method generated paths which had the aircraft's speed and heading adjusted at the time of each handshake to minimise the difference between the calculated BFO of the path and the values recorded from Flight 370.^{: 18, 25–28 : 10–11} A probability distribution for each method at the BTO arc of the sixth handshake of the two methods was created and then compared; 80% of the highest probability paths for both analyses combined intersect the BTO arc of the sixth handshake between 32.5°S and 38.1°S, which can be extrapolated to 33.5°S and 38.3°S along the BTO arc of the seventh handshake.^: 12

Pilot's flight simulator

In 2016, New York magazine wrote that a confidential document from the Malaysian police investigation showed an FBI analysis of the flight simulator's computer hard drive found a route on Captain Zaharie's copy of Microsoft Flight Simulator X that closely matched the projected flight over the Indian Ocean and that this evidence had been withheld from the publicly released investigative report. New York wrote as follows:

New York has obtained a confidential document from the Malaysian police investigation into the disappearance of Malaysia Airlines Flight 370 that shows that the plane's captain, Zaharie Ahmad Shah, conducted a simulated flight deep into the remote southern Indian Ocean less than a month before the plane vanished under uncannily similar circumstances. The revelation, which Malaysia withheld from a lengthy public report on the investigation, is the strongest evidence yet that Zaharie made off with the plane in a premeditated act of mass murder-suicide.

[...] The newly unveiled documents [...] suggest Malaysian officials have suppressed at least one key piece of incriminating information. This is not entirely surprising: There is a history in aircraft investigations of national safety boards refusing to believe that their pilots could have intentionally crashed an aircraft full of passengers.

The FBI's findings about the flight simulation were confirmed by the ATSB. News of the simulation was also confirmed by the Malaysian government, but reported as "nothing sinister".

Power interruption

The SATCOM link functioned normally from pre-flight (beginning at 00:00 MYT) until it responded to a ground-to-air ACARS message with an acknowledge message at 01:07. At some time between 01:07 and 02:03, power was lost to the Satellite Data Unit (SDU). The final report stated "it is likely that the loss of communication prior to the diversion is due to the systems being manually turned off or power interrupted to them." Malaysian Prime Minister Najib Razak said it was clear that the radar transponders and the flight data transmission system were turned off deliberately by someone trying to hide the aircraft's position and heading. At 02:25, the aircraft's SDU rebooted itself and sent a log-on request.^{: 22 : 36–39}

Financial troubles

At the time of Flight 370's disappearance, Malaysia Airlines was struggling to cut costs to compete with a wave of new, low-cost carriers in the region. In the previous three years, Malaysia Airlines had booked losses of: RM1.17 billion (US$356 million) in 2013, RM433 million in 2012, and RM2.5 billion in 2011. Malaysia Airlines lost RM443.4 million (US$137.4 million) in the first quarter of 2014 (January–March). The second quarter—the first full quarter in the aftermath of Flight 370's disappearance—saw a loss of RM307.04 million (US$97.6 million), representing a 75% increase over losses from the second quarter of 2013. Industry analysts expected Malaysia Airlines to lose further market share and face a challenging environment to stand out from competitors while addressing its financial plight. The company's stock, down as much as 20% following the disappearance of Flight 370, had fallen 80% over the previous five years, in contrast to a rise in the Malaysian stock market of about 80% over the same period.

Many analysts and the media suggested that Malaysia Airlines would need to rebrand and repair its image and require government assistance to return to profitability. The loss of Flight 17 in July greatly exacerbated Malaysia Airline's financial problems. The combined effect on consumer confidence of the loss of Flight 370 and Flight 17, and the airline's poor financial performance, led Khazanah Nasional—the majority shareholder (69.37%) and a Malaysian state-run investment arm—to announce on 8 August its plan to purchase the remainder of the airline, thereby renationalising it. Malaysia Airlines renationalised on 1 September 2015.

Compensation for passengers' next of kin

Lack of evidence in determining the cause of Flight 370's disappearance, as well as the absence of any physical confirmation that the aircraft crashed, raises many issues regarding responsibility for the accident and the payments made by insurance agencies. Under the Montreal Convention, it is the carrier's responsibility to prove lack of fault in an accident and each passenger's next of kin are automatically entitled, regardless of fault, to a payment of approximately US$175,000 from the airline's insurance company—amounting to a total of almost US$40 million for the 227 passengers on board.

Malaysia Airlines was also vulnerable to civil action from passengers' families. Compensation awarded during civil cases (or settlements reached out of court) was likely to vary widely among passengers, based on the country where the proceedings were to take place. An American court could be expected to award upwards of US$8–10 million, while Chinese courts would be likely to award a small fraction of that amount. Despite the announcement that the flight ended in the southern Indian Ocean, it was not until 29 January 2015 that the Malaysian government officially declared Flight 370 an accident with no survivors, a move that would allow compensation claims to be made. The first civil case relating to the disappearance was filed in October 2014—even before Flight 370 had been declared an accident—on behalf of two Malaysian boys whose father was a passenger; they were claiming for negligence in failing to contact the aircraft soon after it was lost and for breach of contract for failing to bring the passenger to his destination. Additional civil proceedings against Malaysia Airlines were filed in China and Malaysia.

Soon after the disappearance of Flight 370, Malaysia Airlines offered ex gratia condolence payments to families of the passengers. In China, the families were offered ¥31,000 (approx. US$5,000) "comfort money", but some rejected the offer. It was also reported that Malaysian relatives received only $2,000. In June 2014, Malaysia's deputy Foreign Minister Hamzah Zainuddin said that families of seven passengers received $50,000 advance compensation from Malaysia Airlines, but that full payout would come after the aircraft was found, or officially declared lost (which later occurred in January 2015).

Before 2016

Many air force experts raised questions and the Malaysian opposition levelled criticisms about the state of Malaysia's air force and radar capabilities. Many criticised the failure of the Royal Malaysian Air Force to identify and respond to an unidentified aircraft (later determined to be Flight 370) flying through Malaysian airspace. The Malaysian military became aware of the unidentified aircraft only after reviewing radar recordings several hours after the flight's disappearance. The failure to recognise and react to the unidentified aircraft was a security breach, and was also a missed opportunity to intercept Flight 370 and prevent the time-consuming and expensive search operation.

The Malaysian Prime Minister, Najib Razak, responded to criticism of his government in an opinion piece published in The Wall Street Journal in which he acknowledged mistakes had been made, and said time would show that Malaysia had done its best, had helped co-ordinate the search, and would continue to provide support. Najib went on to emphasise the need for the aviation industry to "not only learn the lessons of MH370 but implement them," saying in closing that "the world learned from Air France Flight 447 but didn't act. The same mistake must not be made again."

Opposition leader Anwar Ibrahim criticised the Malaysian government regarding its response to Flight 370's disappearance and the military's response when Flight 370 turned back over the Malay Peninsula; he called for an international committee to take charge of the investigation "to save the image of the country and to save the country." Malaysian authorities have accused Anwar—who was jailed on contentious charges the day before Flight 370 disappeared—of politicising the crisis. Flight 370's captain was a supporter of Anwar, and the two men were acquainted.

Questioned about why Malaysia did not scramble fighter jets to intercept the aircraft as it tracked back across the Malay Peninsula, acting Transport Minister Hishammuddin noted that it was deemed a commercial aircraft and was not hostile, remarking: "If you're not going to shoot it down, what's the point of sending [a fighter jet] up?" According to former air force pilot major Ahmad Zaidi of RMAF Butterworth, no pilot stays on the base during the night, so the aircraft could not have been intercepted.

The response to the crisis and lack of transparency in the response brought attention to the state of media in Malaysia. After decades of tight media control, during which government officials were accustomed to passing over issues without scrutiny or accountability, Malaysia was suddenly thrust into the spotlight of the global media and unable to adjust to demands for transparency.

March 2020

On 8 March 2020, six years after the disappearance, two memorial events were held to mark the anniversary. Families of MH370 passengers called for a new search for the flight in a bid to seek closure. Malaysia's former Transport Minister Anthony Loke had attended one of the events, expressing regret at being unable to table the compensation documents at the Cabinet level as per his original intent. The families hoped that the new Transport Minister Wee Ka Siong could expedite the compensation matters.

Malaysia's transport ministry secretary-general, Datuk Isham Ishak, stated that he had already submitted a request to meet the Prime Minister (Muhyiddin Yassin) the following week of 15 to 22 March so that he could present the paper on compensation for the families of MH370 victims, and that the ministry would also continue to seek support from the new government to resume the search for the missing aircraft.

Relatives of passengers

Based on a 2007 agreement with Malaysia Airlines, Tzu Chi, an international Buddhist organisation, sent specially trained teams to Beijing and Malaysia following the disappearance of MH370 in 2014 to give emotional assistance to passengers' families. The airline also sent its own team of caregivers and volunteers and agreed to bear the expense of bringing family members of the passengers to Kuala Lumpur and providing them with accommodation, medical care, and counselling. Altogether, 115 family members of the Chinese passengers flew to Kuala Lumpur. Some other family members chose to remain in China, fearing they would feel too isolated in Malaysia.

In the days following the disappearance of Flight 370, relatives of those on board became increasingly frustrated at the lack of news. On 25 March 2014, around two hundred family members of the Chinese passengers protested outside the Malaysian embassy in Beijing. Relatives who had arrived in Kuala Lumpur after the announcement continued with their protest, accusing Malaysia of hiding the truth and harbouring a murderer. They also wanted an apology from the Malaysian government for its poor initial handling of the disaster and its "premature" conclusion of total loss, drawn without any physical evidence. An op-ed in state media outlet China Daily said that Malaysia was not wholly to be blamed for its poor handling of such a "bizarre" and "unprecedented crisis," and appealed to the Chinese relatives not to allow emotions to prevail over evidence and rationality.

The Chinese ambassador to Malaysia defended the Malaysian government's response, stating that the "radical and irresponsible opinions [of the relatives] do not represent the views of Chinese people and the Chinese government".^{[citation needed]} The ambassador also strongly criticised Western media for having "published false news, stoked conflict and even spread rumours" to the detriment of relatives and of Sino–Malaysian relations. On the other hand, a US Department of Defense official criticised China for what he perceived as providing apparently false leads that detracted from the search effort and wasted time and resources.

In July 2019, Beijing-based family members of some MH370 victims received notice from Malaysia Airlines that from July 2019 onwards, MAS would discontinue the "Meet the Families" discussion sessions in Beijing, China. This came after around 50 sessions had taken place.

Boycotts

Some Chinese citizens boycotted all things Malaysian, including holidays and singers, in protest of Malaysia's handling of the Flight 370 investigation. Bookings on Malaysia Airlines from China, where the majority of passengers were from, were down 60% in March. In late March, several major Chinese ticketing agencies—eLong, LY.com, Qunar, and Mango—discontinued the sale of airline tickets to Malaysia and several large Chinese travel agencies reported a 50% drop in tourists compared to the same period the year before. China was the third-largest source of visitors to Malaysia prior to Flight 370's disappearance, accounting for 1.79 million tourists in 2013. One market analyst predicted a 20–40% drop in Chinese tourists to Malaysia, resulting in a loss of 4–8 billion yuan (RM2.1–4.2 billion; US$0.65–1.3 billion).

The boycotts were largely led or supported by celebrities. Film star Chen Kun posted a message to Weibo—where he had 70 million followers—stating that he would be boycotting Malaysia until its government told the truth. The post was shared over 70,000 times and drew over 30,000 comments. More than 337,000 people retweeted a tweet from TV host Meng Fei which said that he would join the boycott.

China and Malaysia had previously nominated 2014 to be the "Malaysia–China Friendship Year" to celebrate 40 years of diplomatic relations between the two countries.

Aircraft tracking

The International Air Transport Association (IATA)—an industry trade organisation representing more than 240 airlines (accounting for 84% of global air traffic)—and the ICAO began working on implementing new measures to track aircraft in flight in real time. The IATA created a task force (which included several outside stakeholders) to define a minimal set of requirements that any tracking system must meet, allowing airlines to decide the best solution to track their aircraft. The IATA's task force planned to come up with several short-, medium-, and long-term solutions to ensure that information is provided in a timely manner to support search, rescue, and recovery activities in the wake of an aircraft accident. The task force was expected to provide a report to the ICAO on 30 September 2014, but announced on that date that the report would be delayed, citing the need for further clarification on some issues. In December 2014, the IATA task force recommended that, within 12 months, airlines track commercial aircraft in no longer than 15-minute intervals. The IATA itself did not support the deadline, which it believed could not be met by all airlines, but the proposed standard had the support of the ICAO. Although the ICAO can set standards, it has no legal authority, and such standards must be adopted by member states.

In 2016, the ICAO adopted a standard that, by November 2018, all aircraft over open ocean report their position every 15 minutes. In March, the ICAO approved an amendment to the Chicago Convention requiring new aircraft manufactured after 1 January 2021 to have autonomous tracking devices which could send location information at least once per minute in distress circumstances.

In May 2014, Inmarsat said that it would offer its tracking service for free to all aircraft equipped with an Inmarsat satellite connection (which includes the vast majority of commercial airliners). Inmarsat also changed the time period for handshakes with its terminals from one hour to 15 minutes.^: 2

Transponders

After the terrorist attacks of 11 September 2001, calls were made for transponders to become automated rather than manually operated; no changes were made because aviation experts preferred flexible control, in case of malfunctions or electrical emergencies. In the aftermath of Flight 370's disappearance, the air transport industry was still resistant to the installation of automated transponders, which would likely entail significant costs. Pilots also criticised changes of this kind, insisting on the need to cut power to equipment in the event of a fire. Nonetheless, new types of tamper-proof circuit breakers were being considered.

Flight recorders

The intensive and urgent search for the flight recorders in early April 2014, due to the 30-day battery life of the underwater locator beacons (ULBs) (or "pingers") attached to them, drew attention to their inherent limitations. The maximum distance from the ULBs at which the signal can be detected is normally 2,000–3,000 m (6,600–9,800 ft), or 4,500 m (14,800 ft) under favourable conditions.^: 11 Even if the flight recorders are located, the cockpit voice recorder memory has the capacity to store only two hours of data, continuously recording over the oldest data. This storage capacity complies with regulations, which take account of the fact that it is usually only the data recordings from the last section of a flight that are needed to determine the cause of an accident. However, the events that led to Flight 370 diverting from its course, before disappearing, took place more than two hours before the flight ended. Given these shortcomings, and the importance of the data stored on flight recorders, Flight 370 has brought to attention new technologies that enable data streaming to the ground.

A call to increase the battery life of ULBs was made following the unsuccessful initial search in 2009 for the flight recorders on Air France Flight 447, which were not located until 2011. A formal recommendation that the ULB design be upgraded to offer a longer battery life, or to make the recorders ejectable, had been included in the final report of the board of inquiry into the loss of South African Airways Flight 295 over the Indian Ocean in 1987, but it was not until 2014 that the ICAO made such a recommendation, with implementation required by 2018. The European Aviation Safety Agency (EASA) issued new regulations that require the transmitting time of ULBs fitted to aircraft flight recorders to be increased from 30 to 90 days, to be implemented by 1 January 2020. The agency has also proposed that a new underwater locator beacon with a greater range of transmission should be fitted to aircraft that fly over oceans. In June 2015, Dukane, a manufacturer of underwater locator beacons, began selling beacons with a 90-day battery life.

In March 2016, the ICAO adopted several amendments to the Chicago Convention in order to address issues raised by the disappearance of Flight 370. These affected aircraft manufactured after 2020, requiring cockpit voice recorders to record at least 25 hours of data, to ensure that all phases of a flight are recorded. Aircraft designs approved after 2020 must incorporate a means of recovering the flight recorders, or the information contained on them, before the recorders sink below the water. This provision is performance-based so that it can be accomplished by different techniques, such as streaming flight recorder data from a stricken aircraft, or using flight recorders that eject from the aircraft and float on the surface of the water. The new regulations do not require modifications to be made to existing aircraft.

Safety recommendations

In January 2015, the U.S. National Transportation Safety Board cited Flight 370 and Air France Flight 447 when it issued eight safety recommendations related to locating aircraft wreckage in remote or underwater locations, and repeated recommendations for a crash-protected cockpit image recorder and tamper-resistant flight recorders and transponders.