PagerDuty

PagerDuty, Inc.
TypePublic
NYSE: PD
IndustryInformation technology, Incident management, Information technology operations
Founded2009; 17 years ago (2009)
FoundersAlex Solomon
Andrew Miklas
Baskar Puvanathasan
HeadquartersSan Francisco, California, United States
Key peopleJohn DiLullo (CEO)
Eric Prengel (CFO)
RevenueIncrease US$493 million (2026)
Increase US$173 million (2026)
Number of employees
1,242 (2025)
Websitepagerduty.com

PagerDuty, Inc. is an American cloud computing company specializing in a SaaS incident management platform for IT operations departments.

PagerDuty is headquartered in San Francisco with offices in Toronto, Atlanta, London, Lisbon, Tokyo, and Sydney. Its platform is designed to alert clients to disruptions and outages. The software operates as a standalone service or can be integrated into existing IT systems.

History

The company was founded 2009 in Toronto, Ontario, by University of Waterloo graduates Alex Solomon, Andrew Miklas, and Baskar Puvanathasan. The company was incubated at Y Combinator.

In July 2016, the former CEO of Keynote Systems, Jennifer Tejada, was named CEO of PagerDuty.

In June 2018, PagerDuty launched Event Intelligence, a product designed to analyze incoming digital signals and human responses to communicate incident response suggestions to operators when new incidents occur. At its industry conference in September 2018, the company also launched PagerDuty Visibility and PagerDuty Analytics.

In March 2019, PagerDuty filed its S-1 with the SEC in anticipation of its IPO and in April 2019, PagerDuty went public on the New York Stock Exchange.

On January 21, 2023 PagerDuty CEO Tejada's layoff memo was criticized for insensitivity for inappropriately quoting Martin Luther King, announcing promotions of executives, and tone deafness.

In May 2026, John DiLullo was named CEO and Jennifer Tejada became Executive Chair

In June 2026, Eric Prengel was named Chief Financial Officer

Funding

PagerDuty raised a seed funding round of $1.9 million in 2010, followed by a Series A round that raised $10.7 million in January 2013. As of 2018, the company has raised over $170 million in venture funding.

PagerDuty announced a funding round in April 2017 led by Accel. The $43.8 million round included existing investors Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures and Harrison Metal.

In September 2018, PagerDuty raised $90 million in a round led by T. Rowe Price and Wellington Management.

Acquisitions

In October 2020, PagerDuty completed the acquisition of Rundeck, a provider of DevOps automation.

In March 2022, PagerDuty completed the acquisition of Catalytic, a no-code automation platform.

In November 2023, PagerDuty completed the acquisition of Jeli, an incident management startup.

See also

References

  1. ↑ "PagerDuty Regains Panache In Covid Era". Markman On Tech. 30 June 2020. Retrieved 2020-08-20.
  2. ↑ "CEO Jennifer Tejada just took PagerDuty public; we talked about the roadshow, the IPO and what comes next". TechCrunch. 11 April 2019. Retrieved 2020-08-20.
  3. ↑ Visram, Talib (2019-03-18). "How This Company Hopes to Make $100 Million From Your Glitchy Website". Inc.com. Retrieved 2020-08-20.
  4. ↑ Willam Hicks. "PagerDuty appoints John DiLullo as new CEO". San Francisco Business Times. Retrieved 11 May 2026.
  5. ↑ "PagerDuty names Eric Prengel as Chief Financial Officer". CFOtech Australia. Retrieved 23 June 2026.
  6. 1 2 "Pagerduty, Inc. Form 10-K for the fiscal year ended January 31, 2026". U.S. Securities and Exchange Commission. 2026-03-12. Retrieved 2026-09-06.
  7. ↑ "PagerDuty, Inc. – Form 10-K year ending January 31, 2025". U.S. Securities and Exchange Commission. 2025-03-17.
  8. 1 2 Matthew D. Sarrel (27 July 2015). "PagerDuty". PC Magazine.
  9. ↑ Ron Miller (20 August 2015). "Okta Customer Research Finds Office 365 Most Used Cloud Service". TechCrunch.
  10. ↑ Richard Harris (11 September 2017). "PagerDuty Brings Machine Learning to Management Platform". App Developer Magazine.
  11. ↑ Kirkwood, Isabelle (2019-04-12). "Toronto-founded PagerDuty goes public, sees stocks jump in market debut | BetaKit". Retrieved 2025-10-01.
  12. ↑ "PagerDuty". Bessemer Venture Partners. Retrieved 2025-10-01.
  13. ↑ "PagerDuty - A Successful Start-up Founded by Software Grads". University of Waterloo. 30 May 2014.
  14. ↑ Kate Cornick (28 November 2017). "PagerDuty's CEO Jennifer Tejada on Selling Software and Demanding Diversity". Techvibes.
  15. ↑ "PagerDuty incident response tools loop in business stakeholders". Retrieved 26 October 2018.
  16. ↑ "PagerDuty Visibility and PagerDuty Analytics Released". 11 September 2018. Retrieved 26 October 2018.
  17. ↑ SEC. "PagerDuty S1". SEC.
  18. ↑ Lauren Feiner; Ari Levy (2019-04-11). "PagerDuty pops nearly 60% in debut as tech IPO market heats up". www.cnbc.com. Retrieved 2019-04-11.
  19. ↑ Serrano, Jody (27 January 2023). "PagerDuty CEO Quotes Martin Luther King Jr. in Layoff Email". Gizmodo. Retrieved 28 January 2023.
  20. ↑ Picchi, Aimee (27 January 2023). "CEO faces backlash after quoting Martin Luther King Jr. in announcing layoffs". www.cbsnews.com. Retrieved 28 January 2023.
  21. ↑ Willam Hicks. "PagerDuty appoints John DiLullo as new CEO". San Francisco Business Times. Retrieved 11 May 2026.
  22. ↑ "PagerDuty names Eric Prengel as Chief Financial Officer". CFOtech Australia. Retrieved 23 June 2026.
  23. ↑ Alex Williams (January 31, 2013). "PagerDuty Raises $10.7M Round From Andreessen Horowitz For IT Alert Service Modeled On AWS System". Tech Crunch.
  24. ↑ Jordan Novet (January 31, 2013). "Seeking more enterprise clients, PagerDuty takes $10.7M in funding". Gigaom. Archived from the original on February 3, 2013.
  25. ↑ "Mutual Fund Giants Make DevOps Startup PagerDuty a Unicorn". Retrieved 26 October 2018.
  26. ↑ Mike Wheatley (13 April 2017). "Application Health Monitoring Platform PagerDuty Lands $43.8M Funding". Silicon Angle.
  27. ↑ Michael Carney (31 July 2014). "IT's Best Friend: PagerDuty raises $27.2M Series B to Help All Companies Manage Infrastructure Like Amazon". Pando.
  28. ↑ Berenice Magistretti (April 13, 2017). "PagerDuty raises $43.8 million to help businesses streamline digital operations". Venture Beat.
  29. ↑ "New Cloud Unicorn: PagerDuty Scores $1.3 Billion Valuation In $90 Million Round". Retrieved 26 October 2018.
  30. ↑ Chowdhry, Amit (2020-09-22). "Why PagerDuty (PD) Is Buying Rundeck For $100 Million". Pulse 2.0. Retrieved 2025-09-17.
  31. ↑ "These Chicago Tech Companies Were Acquired in 2022 | Built In Chicago". Built In. Retrieved 2025-09-22.
  32. ↑ "PagerDuty to Acquire Catalytic - HPA". 3 March 2022. Retrieved 2023-06-01.
  33. ↑ "PagerDuty Scoops Up Incident Management Startup Jeli - TechCrunch". 2 November 2023. Retrieved 2023-11-02.