This is an essay. It contains the advice or opinions of one or more Wikipedia contributors. This page is not an encyclopedia article or a Wikipedia policy, as it has not been reviewed by the community. |
| This page in a nutshell: This essay is a discussion of Paid Political Operatives, the Conflict of Interest guideline (WP:COI), the relationship between the two, and how it affects Wikipedia. It is also a repository for storing related discussions from elsewhere on Wikipedia. Paid editing and paid advocacy are also discussed |
This is an essay about the issue of Paid Political Operatives editing Wikipedia. What pertains to them also pertains to other Paid-to-edit editors. It is a repository for editors to store information, arguments for and against paid operatives, conversations, and gleanings to do with the topic. This essay was formed to systemically address issues regarding paid editing of political articles and discussion pages on Wikipedia, in which influenced by pay political operatives are compensated to create and edit Wikipedia articles. While there are similarities, this essay is not about public relations (PR) or PR personnel.
Blocks or other restrictions may be used to address repeated or particularly severe disruption of this nature. A prime consideration of all editors should always be to foster a collaborative environment within the community as a whole.
I am opposed to allowing paid advocates to edit in article space at all, but am extremely supportive of them being given other helpful paths to assist us in our efforts to be comprehensive, accurate and authoritative. This is a very simple rule that constitutes best practice: do not edit Wikipedia articles directly if you are a paid advocate. Instead, contribute proposed edits to the talk page, and escalate to appropriate venues on Wikipedia if you are having trouble getting people's attention.
While each group has certain interests identical with the interests of ALL groups, every group also has interests antagonistic to those of all other groups. It will hire the best minds to "make its case, devoting all the time necessary in that interest". It will finally either convince the general public (our readers) that its case is sound or so befuddle the conversation that clear thinking on the subject becomes next to impossible. Henry Hazlitt said; "When providing employment becomes the end, need becomes a subordinate consideration." The medium of money, pay, a salary, a potential career subverts the WP functions which were designed to insure credible articles for our readers enjoyment and education. Lance Holbert, an associate professor in OSU's School of Communication, said Wikipedia's existence as an egalitarian source of information leaves it open to corporate and political meddling.
Wikipedia is written, edited, maintained, and almost completely operated by volunteers from around the world. In one way or another they ALL have a conflict of interest. But only a miniscule % of those volunteers get paid to make changes to Wikipedia articles in support of those conflicts (or in concealed support of their employers conflict). When "Pay for Editing/Influenced by Pay" enters the encyclopedic environment, a problem surfaces related to Wikipedia's responsibility to maintain the highest level of trust by the reader.
In the context of Wikipedia, paid editing or paid advocacy is a type of conflict of interest editing in which Wikipedia articles are edited by individuals paid to do so, as employees, contractors, or through some financial connection to individuals, products, corporations, organizations, political campaigns or governments which are the subject of those articles. Although the edits may often involve minor factual corrections and changes, significant media attention has revolved around the editing of articles which removes or downplays negative information and adds or highlights positive information.
Wikipedia is free for anyone to edit, but the site maintains a neutral point of view policy. The encyclopedia's official stance on editors who have a conflict of interest strongly discourages them from working in areas where they would be intentionally or unintentionally biased. Wikipedia co-founder Jimmy Wales has argued that editors who have a clear political or financial conflict of interest should never directly edit articles, but instead propose edits to other editors on article talk pages, and seek their feedback.
A number of scandals have risen around paid editing. In 2006 Wikipedia editor Gregory Kohs was banned from Wikipedia after he began openly soliciting for work as a paid editor. In 2007 a website called WikiScanner was founded which allowed users to match the IP addresses of Wikipedia editors with known company and organization offices. WikiScanner, and other investigations, revealed that Diebold, the CIA, The Vatican, Sony, Bell Pottinger, Portland Communications and many other individuals, companies, and politicians have edited or had people from their offices edit their own or related Wikipedia articles.
Several companies exist today which charge for Wikipedia editing. Public relations firms offer services related to the monitoring and editing of topics on the encyclopedia. As negative press has grown over conflict of interest editing, some public relations professionals have sought to improve the relationship between their industry and Wikipedia, as well as to influence its policies and procedures to be more accommodating of good faith efforts to edit from PR professionals. A Facebook group, Corporate Representatives for Ethical Wikipedia Engagement (CREWE) was started to work on these issues, and the Public Relations Society of America and the Chartered Institute of Public Relations have been involved in efforts with Wikipedia to improve guidance and develop best practices in this area.
Volunteer Wikipedia spokesperson David Gerard said, "[Wikipedia] tends not to look favorably in terms of conflict of interest, and paying someone is a conflict." Gerard added that public relations representatives commonly get blocked from editing by Wikipedia administrators.
In the same month that had seen conflict of interest issues raised by both Microsoft and MyWikiBiz, Wales stated that editors should not be paid to edit, and PR agencies would be banned if they persisted.
In the first quarter of 2012, it came to light that Joe DeSantis, the campaign communications director for American politician and presidential candidate Newt Gingrich, had argued for and made changes to Gingrich's Wikipedia article. Some of the changes which DeSantis requested were minor, but he also tried to remove negative details which he thought unduly biased the articles, including details about Gingrich's extramarital affairs, information about his financial expenditure, ethics charges against him, and his political positions on controversial issues. The incident was notable for DeSantis' switch from editing articles about the politician and his wife directly, to following Wikipedia' conflict of interest policy by using the linked discussion pages for each articles to suggest edits rather than make them himself. He said, "I stopped making direct edits in May 2011 because I was alerted to the COI rules...Earlier I thought that simply disclosing my affiliation was enough but it wasn't. So I started posting requests on the Talk page. This has been far more successful and the other editors on Wikipedia have largely received this very positively." He told the political journalism organization Politico that his approach of working with the Wikipedia community by discussing edits on talk pages to be more successful than making the changes himself. Wikipedia editor Tvoz was quoted as critical of the practice; he wrote: "... I have to say this micro-managing by a Gingrich campaign director is a matter of concern to me even though you now are identifying yourself. Pointing out factual errors is one thing, but your input should not go beyond that, even [on a Talk page]."
During the 2008 US presidential race, changes made by both Barack Obama and John McCain's campaigns made the news and there were suspicious updates to Sarah Palin's Wikipedia biography after the announcement of her Vice-President running position. "TitianGate", as it was dubbed, was a 2009 incident in which UK leader Gordon Brown compared himself to the Italian Renaissance artist Titian who was known for his late-in-life achievements and longevity. Brown said that Titian lived until 90, which was also stated in Titian's Wikipedia article. Conservative leader David Cameron said Titian did not in fact live that long, and pointed out the event as an example Brown's tendency for inaccuracy. Shortly after Cameron's comments, Titian's article on Wikipedia was edited to reduce his age; a search of the IP address that made the edit tracked back to the Conservative Party central office.
In June 2011 PR Week reported on a 'fixer', a known but unnamed London-based figure in the PR industry who offered services to 'cleanse' articles. Wikipedia entries this person was accused of changing included "Carphone Warehouse co-founder David Ross, Von Essen Group chairman Andrew Davis, British property developer David Rowland and billionaire Saudi tycoon Maan Al-Sanea" as well as Edward Stanley, 19th Earl of Derby. According to PR Week's investigation, 42 edits were made from the same IP address, most of them removing negative or controversial information, or adding positive information. Also in 2011 there were conflicted edits to US Congressional representative David Rivera's Wikipedia article.
Answer:' Our Reader.'
2) Many issues concerning paid editing, anonymous editing, outing and harassment, are unresolved. Our policies and guidelines are complicated and sometimes contradictory. Investigating, sanctioning and/or exonerating editors on the basis of who they are or what they do in real life is not only controversial but often impossible. Furthermore, extreme cases apart, there is no consensus about the extent that editors may edit articles on topics with which they are personally involved. Hence, of necessity, review must focus primarily on the editing patterns of those editors about whom problems are claimed.
A: The market for shills knows no lower bound in terms of the willingness of organisations to hire poor quality advocates. On wikipedia I give skills to colleagues who volunteer, on a voluntary basis—this is my main motivation to engage here. Paid editors who do not comprehend basic elements of scholarly and professional literacy, such as plagiarism, are not only seeking to change the content of the encyclopaedia; they are seeking education from the community. And I am not willing to volunteer expert skills, skills I have to exert under direction IRL, in order for some wage slave or petits bourgeois contractor to get paid. I'm happy to help skill up volunteers of the most irreconcileable interests, views and politics. I'm willing to teach a volunteer why he can cite one music magazine, and not another, and how to do so. I'm willing to teach a volunteer how not to plagiarise by close paraphrase a notable neo-con opinion, and how instead to re-express the fundamental point or quote as appropriate. But I volunteer for that very feeling of not working under the direction of management, but along side other free volunteers.
I don't maintain an understanding of our reliable sources policy to teach paid shills who can't be bothered reading core policy documents they should have read themselves. Nor do I maintain a capacity for spotting plagiarism such that I can teach a paid shill the core of proper attribution and re-expression. There is no lower bound in price or standard of conduct to limit the shill (already employed, or working on contract) from attempting to edit, whether live or through COI assistance programmes.
Volunteers get forgiven a multitude of sins, because they come here to give me something I can't give myself: working along side other free people on an encyclopaedia. Shillery, in particular shills who lack the capacity to author or edit encyclopaedic content, come here to steal my gift and get paid. Unlike commercialisers of our eventual content, shills intrude on my immediate experience of editing. And shills have no capacity to claim the collegiality I give freely—they bring nothing collegial to the encyclopaedia.
So I am very interested in this FAQ question, and its unanswered status. I don't believe we should answer it, because I don't believe we should accept the fundamentally non-collegial and unencyclopaedic nature of the shill's "involvement" in our community of encyclopaedists. Fifelfoo (talk) 10:10, 28 May 2012 (UTC)
I have created a rough draft of what could become WP:EASYMONEY at User:Dennis Brown/EASYMONEY for the purpose of helping COI editors actually understand what they are doing wrong, how to fix it, and how to actually become a contributor instead of a liability. I'm trying to avoid all the adhoc speeches given to the growing number of PR and marketing firms that are joining us, and at the same time avoid taking a stand on the policy or politics of the issue. I am interested in your opinion of the wisdom of this. If you like the concept, please feel free to participate or modify in any way you choose. I'm not married to any format or details in this, it is just a rough draft at this point. I will drop this same note to a few other editors whom I feel would be beneficial in considering this page. Dennis Brown - 2¢ © 14:42, 7 June 2012 (UTC)
As I noted, my story is that wikipedia is a relief from acting as a wage slave, and in a context of wage slavery. Unpaid boosters bring themselves to the encyclopaedia, I may dislike them, but they bring something unique. Shills bring the maximisation of shareholder value, and attempt to reduce my encyclopaedic involvement to the maximisation of their shareholder's value. They come here to steal, to appropriate, and they bring no gift—they bring chains. Perhaps you don't find it deeply offensive to be reduced to the value form, the wide variety of human experience means that every form of bondage has its voluntary adherents, but quite frankly it offends my being for reasons ably restated since the 19th century. The difference between users who are here to expand content that interests them for free, and a shill, is monetary gain; the reason why the first is not offensive, and the latter is deeply offensive is that the first seeks to expand the encyclopaedia as it exists in whatever misguided way they can, the latter seeks to convert us in to an information commodity in the very process of producing knowledge. The incompetence of the first is a pedagogical problem, the incompetence (including in wikipedia governance) of the latter is a demand for unpaid professional services and the conversion of a community into an externality. Frankly, I am not here to be enclosed by incompetents. Fifelfoo (talk) 22:05, 28 May 2012 (UTC)
A common counter-charge that is often used somewhere during the MANY discussions about COI or paid to edit situations is that those that oppose paid editing are a small but very vocal minority within the Wikipedia Community...just some fringe group whose position is out of date and easily ignored or discounted. Does that position have any basis in fact or is it just the stated wishes of Pro-Operative supporters? Is it possible that, in fact, WP reality is the opposite...that supporters of operative editing are in the minority but just more vocal? The vast Silent Majority is unaware of any problem. Has there been any poll or study done to provide some idea as to where the common editor of WP stands on the issue of Paid to Edit? ```Buster Seven Talk 13:38, 22 April 2013 (UTC)
To answer your question, I don't think there's any way to truly assess "the community" stance on paid editing. I don't think it's safe to assume that there's a Silent Majority who actually take the issue seriously (although it's comforting to believe that there is). We're stuck with trying to convince the small minority of editors who actually spend their time arguing about project-space issues. Most are sort of a lost cause and make snap decisions based on various poorly-thought-out abstract principles or personal grudges, but there is a small but influential persuadable middle. For example, if I can't convince Risker that I'm right, then I usually start to question whether I am right, or at least whether my powers of articulation are failing me. And there are other people like her - people with whom I often disagree but who are intellectually honest and open to serious discussion. The trick is identifying them and ignoring people who are clearly operating on a knee-jerk, spinal-reflex level, and who contribute about 90% of the verbiage in project-space discussions. MastCell Talk 18:57, 22 April 2013 (UTC)
Why disclose COI? Why not just work undercover? Because, as we've seen at the BP article, disclosure of COI is viewed with favor in the Wikipedia community, and is considered a sign of integrity and of being a straight shooter. You can be, as in this instance, a company that has been explicitly found by the U.S. government to "lack business integrity," and you will be defended by Wiki leaders.
| “ | I am available as a paid editor. I charge $1000 to take an article to featured status. If you don't require your article to be featured, just improved, we can work out a reasonable compensation schedule. Please contact me via my email from this account, or at Wikipediocracy where I am a moderator. I believe my qualifications, as detailed below, speak for themselves. | ” |
There really are ethical communications professionals who understand that I will crucify their clients in the media if they do not do the right thing. And there are those who do NOT get it, and banning them is the fastest and easiest thing to do."
Cla's action has prompted extensive discussion on Jimmy Wales’s talk page ("It makes me sick to my stomach").
| “ | Jimmy summarised his attitude of how the phenomenon of paid editing could be addressed in this statement: "The truth is that paid advocacy is significantly deterrable through a thoughtful set of policies that forbids direct article editing and encourages appropriate interaction with the community. It's really quite simple: follow a bright-line rule – no paid advocacy in article space – come to the discussion page." | ” |
From the talk page of Larry Sanger's Wikipedia co-founder Jimmy "Jimbo" Wales:
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Although not posted in direct relation to the very specific issue raised in the original post above, this January 2012 comment from Wales at Blog.philgomes.com is of interest for its take on what paid advocates are paid to do:
So should articles (i.e. not just talk pages) that have to do with politicians running for office alert readers to the almost certain involvement of paid political operatives in their editing? The question remains unanswered. Writegeist (talk) 02:21, 24 February 2012 (UTC)
Like any other job, an influenced by pay political operatives' continued employment is based on success. Patron satisfaction is the number one goal. A paid operative that is unable to sway article edits away from criticism of the candidate, that is unable to convince fellow editors to make unquestioned changes to the article, that is unable to prevent a duststorm of controversy over editing, that allows blemishes to remain visible within the article may not remain employed for the duration of the election. His paycheck and his capacity to pay his personal bills (Mortgage, multiple car payments, school loans, college funds, food, clothing, entertainment, etc.) depend on his ability to skirt neutrality, to conceal any bias, to appear impartial while favoring his employers views over all else.
An important consideration of influenced by pay political operatives is to remain concealed and hidden, outside the notice of Wikipedia's readers/visitors/researchers/producers. Control and manipulation of article and talk page substance in order to enhance positives or conceal negatives is imperative for a successful paid operative career. "Their most important role is arguably the developement and production of Mass media" (see WP:Political consulting) such as TV, Direct Mail, Wikipedia and other much-visited Internet sites (facebook, Twitter, MySpace, etc.).
Getting the target voter to vote for the chosen candidate (and employer) is another important and primary paid political operatives duty. It is the basic reason for any campaign operative to be employed by a campaign. It's all about the vote. All the political campaign staff are dependant on the successful election of their candidate. Their jobs and future success depend on it. Envolvement in too many un-successful political campaigns will result in necessary career changes for those individuals. However, successful operatives that "get the job done' can often be earmarked for major positions within the new administration. With a myriad of positions to fill, the campaign staff is a logical and reasonable source of like-minded individuals who can function well within the new administration causing very little friction for the newly elected official. So, it is not just the pay. It is the future potential career.
The issue of covert political editing was aired in 2006 in an article covering some examples current at the time, and also one from a year earlier.
Best practice is to suggest edits on the talk page with full disclosure of your conflict of interest, and then to escalate if you don't get a response. The main problem with even very neutral and boring factual edits is that they can give rise to an appearance of conflict of interest, and of course bad actors will always claim that their edits are simply neutral and boring factual edits. It's best to avoid the question altogether, particularly when in a position of some responsibility at a chapter!"