Digiserve

PT Telkom Solusi Indonesia
  • Digiserve (since 2021)
  • Telkomtelstra (2014–2021)
FormerlyPT Teltranet Aplikasi Solusi (2014–2021)
TypeSubsidiary
IndustryTelecommunications
Founded27 October 2014; 12 years ago (2014-10-27)
Headquarters
Jakarta
,
Indonesia
Area served
Indonesia
Key peopleHartono
Services
  • Managed network services
  • WAN optimization
  • Managed cloud services
  • Software as a service
  • Infrastructure as a service
  • Platform as a service
  • Unified communication and collaboration services
  • Managed security services
  • Professional services
OwnerTelkom Indonesia
Number of employees
200-500
ParentTelkomMetra
Websitewww.digiserve.co.id

PT Telkom Solusi Indonesia, also known as Digiserve by Telkom Indonesia, is a telecommunications company based in Jakarta, Indonesia. The company was previously known as Telkomtelstra (2014–2021) and PT Digital Aplikasi Solusi (2021–2026). On November 1, 2026, the acquisition of Digiserve's shares by PT Telkom Indonesia (Persero) Tbk officially took legal effect. Since then, the company has become a direct subsidiary of Telkom Indonesia and has operated under the legal entity name PT Telkom Solusi Indonesia. Digiserve is known for its services in Managed Network and Security Services (MNSS), Managed Cloud Services, and Managed Digital Productivity.

History

Telkomtelstra logo from 2014 through 2021

The birth of Digiserve (then known as telkomtelstra) came from an initial meeting and MOU between two companies, Telkom Indonesia and Telstra, an Australian company. The joint venture agreement was finalized between the two companies’ parents on 29 August 2014. The idea was to select and jointly share specialised resources of the two companies in order to create a new joint venture to be the exclusive provider of network application services (NAS) to business clients in Indonesia, Southeast Asia’s largest economy.

PT Teltranet Aplikasi Solusi (telkomtelstra) was established by notarial deed No. 36 in Jakarta. The deed of establishment was approved by the Minister of Justice of the Republic of Indonesia in his decision letter No AHU-31520.40.10.2014, dated 27 October 2014. Since its foundation, it has expanded to include a range of different services, and has been awarded “the most innovative partnership award” by the IDC.

On 30 September 2021, Telkomtelstra was rebranded as Digiserve after Telkom acquired Telstra's remaining shares.

On November 1, 2026, PT Telkom Indonesia (Persero) Tbk (Telkom) acquired the shares of PT Digital Aplikasi Solusi (Digiserve) as part of its efforts to strengthen its information and communication technology (ICT) solutions business in the corporate and enterprise market. This move made Digiserve a direct subsidiary of Telkom, operating under the legal entity name PT Telkom Solusi Indonesia.

Services Provided

Digiserve provides network application services across Indonesia, and is, per its agreement, the exclusive provider of these services in the country. As of today[when?], the services they offer include:

Managed Network Services – Digiserve provides management services for the communication networks of both multinational and domestic companies.

Managed Cloud Services - Digiserve offers on-demand services to companies via the internet from cloud systems as opposed to on-premises servers.

Software as a Service - Also known as software on demand, Digiserve hosts subscription-based software services.

Unified Communication and Collaboration - Digiserve helps companies overcome challenges by bringing all communications into one place, and providing communication services for personnel.

Managed Security Services - Services that aim to protect a company, and the sensitive information of customers from attacks and leaks.

Professional Services - Consultation services including project management and assessment.

Awards

References

  1. 1 2 Zakirulloh, Paundra (2026-11-03). "Telkom Akuisisi Digiserve, Perkuat Bisnis Solusi ICT untuk Pasar Enterprise". Koran Jakarta. Retrieved 2026-11-09.
  2. ↑ Rohan Pearce (29 August 2014). "Telstra finalises joint venture with Telkom Indonesia". Computerworld. Archived from the original on 3 March 2016. Retrieved 27 February 2016.
  3. ↑ Khoirul Amin (15 May 2015). "Telkom-Telstra joint venture eyes half of network market". Asiaone. Retrieved 27 February 2016.[dead link]
  4. ↑ Brian Karlovsky (29 August 2014). "Telstra strikes Cloud deal with Telkom Indonesia". Arnnet.com.au. Retrieved 27 February 2016.
  5. ↑ "TELKOM & TelkomMetra Embarked on a Joint Venture with Telstra". Metra. Retrieved 27 February 2016.
  6. ↑ "Telkomtelstra Switches on Gen Next Solutions in Indonesia". Media Newsline.
  7. ↑ "Telkom and Telstra Win 'IDC Telecom Service Provider Innovation Award 2014'". Jakarta Globe. Retrieved 27 February 2016.
  8. ↑ "Telkomtelstra To Bridge Business Relations Between Australia and Indonesia". Jakarta Globe. Retrieved 27 February 2016.
  9. ↑ "Telstra Tinggalkan Telkomtelstra?". 30 September 2021. Retrieved 9 June 2022.
  10. ↑ "Telkomtelstra berubah nama jadi Digiserve by Telkom Indonesia". 12 November 2021. Retrieved 9 June 2022.
  11. ↑ Andrew Sadauskas (1 September 2014). "Telstra finalises NAS joint venture deal with Telkom Indonesia". Smartcompany.com.au. Archived from the original on 7 March 2016. Retrieved 27 February 2016.
  12. ↑ "Company Overview of Telkomtelstra". Bloomberg. Retrieved 27 February 2016.
  13. ↑ Ichsan Emrald Alamsyah (14 November 2014). "Telkom Telstra Raih Penghargaan TSPI 2014". Republika. Retrieved 27 February 2016.
  14. ↑ Khoirul Amin (15 May 2015). "Telkom-Telstra joint venture eyes half of NAS market". The Jakarta Post. Retrieved 27 February 2016.
  15. ↑ "Telkomtelstra Launches Network Applications and Services (NAS) for Indonesian Enterprises". Thefastmode. Retrieved 27 February 2016.
  16. ↑ Benjamin Cher (10 February 2016). "Telstra serious about Asia play". Digitalnewsasia. Retrieved 27 February 2016.
  17. ↑ "Telkom-Telstra JV to Launch Customer Experience Center in Jakarta". Jakarta Globe. 16 September 2015. Retrieved 27 February 2016.
  18. ↑ "Telstra Forges Network Services Joint Venture in Indonesia". The Guardian.
  19. ↑ "2016 ASIA-PACIFIC STEVIE AWARDS GOLD WINNER - TELKOMTELSTRA WEBSITE". Stevie Awards.