Shortly before 18:00 UTC on 10 June 2019, the English Wikipedia administrator Fram was banned by the Wikimedia Foundation from editing the English Wikipedia for a period of 1 year, consistent with the Terms of Use
(quote taken from the block log). A note was placed at the Bureaucrats' noticeboard, resulting in a large community discussion. In order to both centralize the discussion and remove it from the noticeboard two 'crats agreed that it should be moved to a new location. The original discussion (Special:PermaLink/901372387) was copied here at 12:55, 11 June 2019 (UTC) with this diff. Note that threading may have changed for readability.
There is a collection of prepared/official statements published by various stakeholders, for your convenience.
There are also different summaries of this page if you do not wish to read the entire page and its archives.
Please also see the two Arbitration cases that were opened in relation to this incident, Wikipedia:Arbitration/Requests/Case/Reversion of office actions (decided 5 July 2019) and Wikipedia:Arbitration/Requests/Case/Fram (Case closed on 19:16, 21 September 2019 (UTC)).
The following discussion is closed. Please do not modify it. Subsequent comments should be made on the appropriate discussion page. No further edits should be made to this discussion.
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This section holds the original announcement of Fram's one-year ban on the bureaucrats' noticeboard, and the comments of many editors. Most of these comments were made prior to follow-up statements from Fram and the WMF and may be outdated. Further discussion probably belongs in a newer section of this page. |
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Fram (talk · contribs · logs · block log) Please note admin User:Fram has been banned for 1 year as per Office action policy by User:WMFOffice. - Pharaoh of the Wizards (talk) 17:56, 10 June 2019 (UTC)
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(edit conflict) Dear members of the English Wikipedia community,
We have been approached by several volunteers with questions concerning the recent Office Action, the time-limited partial Foundation ban of User:Fram covering your project. As we saw similar questions also being asked in your discussions around the project, including here, we thought it is most accessible to interested community members to provide clarifications publicly here:
As the team carrying out office action investigations, Trust and Safety starts cases from the position that it is up to volunteers to decide for themselves how they spend their free time within the frame of the Terms of Use and the local community’s rules provided for in section 10 of them. The Terms of Use do not distinguish whether a user participates by creating and curating content, building tools and gadgets for peers doing so, helping out as a functionary handling admin, checkuser or oversight tools or in other forms. However, on occasion community members submit evidence strongly indicating cases where local communities consistently struggle to uphold not just their own autonomous rules but the Terms of Use, too. We will continue to consider these rare cases brought to our attention under the framework of the office actions policy. Best regards, WMFOffice (talk) 20:58, 10 June 2019 (UTC)
@WMFOffice: What was it about this complaint that meant it required investigation and action by WMF Trust and Safety instead of enwiki's ArbCom? If you cannot state this publicly (even in general terms), please send an explanation to ArbCom's private mailing list so they can confirm that there were good reasons for this action to be handled in this matter. WJBscribe (talk) 22:47, 10 June 2019 (UTC)
@WMFOffice:: However, on occasion community members submit evidence strongly indicating cases where local communities consistently struggle to uphold not just their own autonomous rules but the Terms of Use, too. We will continue to consider these rare cases brought to our attention under the framework of the office actions policy.
Is this such a case? Do you feel enwiki is currently "consistently struggling to uphold not just their own autonomous rules but the Terms of Use", and if so, how? We can and have drastically revised policy in the past to meet the requirements set by WP:OFFICE, but if you don't tell us what's wrong, we can't fix it; and I think it's clear at this point that parachuting in to ban a longtime user with no explanation isn't going to help that underlying situation at all. We need details about how you feel enwiki is falling short and what we would need to change to reach the point where disruptive action like this from outside the community is no longer needed. I think there's a lot of people who would be willing to tighten our rules on harassment and civility if you would make it clear how you want us to do so and set some baseline requirements we need to enforce; but trying to go it alone by stepping in to handle occasional high-profile cases is counterproductive, since it can't possibly scale up to the point where it protects the userbase as a whole and produces backlashes that make broad-based reform more difficult. What I assume you feel we need are changes to Wikipedia's culture and policies; this ban isn't going to help with that, especially given the frustrating lack of meaningful dialog afterwards in terms of what you feel we're doing wrong. --Aquillion (talk) 03:42, 26 June 2019 (UTC)
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Thank you to everyone who commented at the various discussions or sent me an email about this. I'm as baffled about this as any of you, I'll share whatever information I have. i'll not repost full emails, as that is normally not allowed, but I'll try to give a fair assessment.
In April 2018, I received an office email from Kalliope (on behalf of the Trust and Safety team) with a "conduct warning" based on offwiki complaint by unnamed editors. "I have taken a look at several conflicts you’ve had over the years with other community members as well as Foundation staff, and I have noticed increasing levels of hostility, aggressive expression—some of which, to the point of incivility—and counterproductive escalations." The "as well as Foundation staff" is quite telling here...
In March 2019, I received a "reminder" about two edits I made in October 2018 (!); this one and this one. Even though acknowledging that my edits were correct, and that "We remain convinced that the activity on Laura’s articles listed above was not intended to intimidate or make her feel uncomfortable." (which is true, as I was, as is most often the case, new page patrolling when I tagged and corrected these), they issued a one-sided interaction ban (yep, the WMF issues interaction bans as well apparently, no need to bother enwiki with these any longer).
And then a few hours ago, they posted my one year ban, and helpfully gave the actual reason. Which is one edit, this one. That's it.
"This decision has come following extensive review of your conduct on that project and is an escalation to the Foundation’s past efforts to encourage course correction, including a conduct warning issued to you on April 2018 and a conduct warning reminder issued to you on March 2019. With those actions in mind, this ban has been triggered following your recent abusive communications on the project, as seen here .
This action is effective immediately and it is non-appealable."
Basically, after you recive a conduct warning from the Office based on undisclosed complaints, any pretext is then good enough to ban you (1 year now, I presume indef the next time I do anything they don't like). That I just happen to be one of the most vocal and efficient critics of the WMF is probably a pure coincidence (sorry to tout my own horn here, but in this case it needs to be said).
No evidence at all that the enwiki community tried and failed to address these issues. No indication that they noticed that my conduct has clearly improved in general over the last 12 months (I said improved, not been raised to saintly standards). No, an edit expressing widefelt frustration with an ArbCom post is sufficient to ban me.
I would like to state empathically, if someone would have doubts about it, that I have not socked (despite the rather nefarious sounding "Office actions are covering individuals and not just individual user accounts. Therefore, the measure covers more than one user account in this case."), I have not contacted or otherwise followed or bothered anyone offwiki, I have not even contributed to any of the Wikipedia criticism sites or fora (though it does become tempting now), ... Everything I did is visible on enwiki, no privacy issues are involved, and all necessary complaint, investigations, actions, could have been made onwiki.
Basically, this one-year ban is at the same time a means to silence one of their most vocal (and fact-based, consistently supporting WMF criticism with many examples of what goes wrong) critics, and a serious (and unwarranted) blame for the enwiki admin and arbcom community, who are apparently not able to upheld the TOU and to manage the site effectively.
This ban is not open to appeal, so I'll not bother with it: but I most clearly disagree with it and the very flimsy justification for it, and oppose this powergrab by the WMF which can't be bothered to deal with actual serious issues (like the rampant BLP violating vandalism at Wikidata, where e.g. Brett Kavanaugh has since 31 March 2019 the alias "rapist" (A BLP violation whether you agree with the sentiment or not).
I have not the faintest clue why the WMF also couldn't post the justification for their block online, but communication has never been their strongest point.
Any non-violent action taken by enwiki individuals or groups against this WMF ban has my support. If you need more information, feel free to ask. I also allow the WMF to publish our full mail communication (I don't think it contains any personally identifying information about me or others), to give everyone the means to judge this impartially for themselves.
Again, thank you to everyone who expressed their support, especially those who would have reasons to dislike me based on previous interactions. I'm not a model admin or editor, but I believe I was steadily improving. But that's not for enwiki to decide apparently. Fram (talk) 07:27, 11 June 2019 (UTC)
Copying Fram's statement from Commons here. --Pudeo (talk) 08:24, 11 June 2019 (UTC)
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[Forthcoming shortly] WMFOffice (talk) 18:58, 11 June 2019 (UTC)
Dear members of the English Wikipedia community,
Over the last few days we have received many requests to review the recent issues that have surfaced due to the office action taken against Fram. We are reviewing such feedback with care and aim to reply in helping to clarify the situation. We expect to reply at least one more time as we continue to review the feedback. We hope the following helps to address several points raised so far:
The Foundation is strongly supportive of communities making their own decisions within the framework of the Terms of Use, as outlined in section 10. There have been many questions about why the Foundation's Trust & Safety team handled this case rather than passing it to the local Arbcom to handle. This happened for two main reasons.
For these two reasons this case was handled differently than Trust and Safety would usually have handled cases falling under section 4. of the Terms of Use.
In terms of us providing direct justification for this ban to the community, as both several community members and we have already mentioned, we do not release details about Trust & Safety investigations due to privacy concerns. What do we mean by that? We mean that when someone reports a situation to us, or someone is involved in a case we investigate, we are obligated to keep their identity and any personally-identifying evidence private. That includes not only literally not publishing their name, but often not sharing diffs (which might show things like "who the named party was targeting" or "what dispute this investigation arose from") or even general details (in many cases, even naming the specific infraction will allow interested sleuths to deduce who was involved). What we can say in this case is that the issues reported to us fell under section 4 of the terms of use, as noted above, specifically under the first provision entitled “harassing and abusing others.”
Many of you have asked questions about why a one-year local ban was placed in this case, as opposed to the more-common indefinite global ban. The Trust & Safety team updated the policies to allow these less-stringent sanction options for use in cases where there was reason to think time might change behavior, or where disruption is limited to a single project. The intention of these new options is to be able to act in a way that is more sensitive to an individual’s circumstances and not have to give out indefinite global bans for problems that are limited in time or project-scope. Based on the evidence we received, this is such a case and we are hopeful that if Fram wishes to resume editing in a year, they will be able to do so effectively and in line with the terms of use. Prior to this policy update, the only sanction option available in a case like this would have been an indefinite global ban.
We know this action came as a surprise to some within the community, and we understand that many of you have deep concerns about the situation. We can only assure you that Trust & Safety Office Actions are not taken lightly, nor are they taken without sign-off by multiple levels of staff who read the case’s documentation and evidence from different angles. We take these actions only in situations where we believe no other option is available that will preserve the health and/or safety of the community. We will continue to monitor your feedback and provide at least one more reply regarding this matter. Best regards, WMFOffice (talk) 19:27, 11 June 2019 (UTC)
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To follow up on the earlier statement from today, we can provide additional clarifications:
The scope of Trust and Safety investigations: The Foundation's office action investigations generally review the conduct of the user as a whole. Therefore, they usually involve conduct on the projects over an extended period of time. In the case of established editors, the time window reviewed often extends beyond any individual complaints received and can include conduct spanning several years. The scope is one of the main reasons why such investigations usually take at least four weeks. Such investigations evaluate the conduct of a user and by default not the substance of their views.
Conduct warnings: Conduct warnings are a rare office action. They are normally issued when a situation is observed to be problematic, and is meant to be a preventative measure of further escalation. It is considered as a step geared towards de-escalation of the situation, when there is believed to have sufficient margin for it. It informs the recipient that behavior they may consider acceptable is in fact not, grants them the opportunity to reflect on it, and encourages them to take corrective measures towards mitigating and eventually eliminating it. However, should these warnings be ignored and the problematic behavior continues, further actions (such as bans) may be deemed necessary and their text usually references the possibility.
Style and substance: Critique is an inherently important part of an encyclopedic community. Neither the Foundation nor community institutions, like ArbCom, are above criticism. Such criticism naturally can be direct and hard on the facts, but in a community it should also remain strictly respectful in tone towards others.
Enforcement: The Wikimedia Foundation never seeks to force administrators or other community members to enforce the Terms of Use (just like an admin is rarely 'obligated' to block a vandal), but we do greatly appreciate the work of administrators who choose to do so. Admins who do take such actions should not be subjected to threats of removal of their admin rights, when their actions are based on a good faith belief that they are upholding the Terms of Use (and any action in support of enforcing a Foundation office action or a community global ban is, by definition, upholding the Terms of Use). If community believes that their good faith efforts are misguided, the issue may need discussion, if necessary, a different approach. We are always happy to join in such conversations unrelated to individual cases. Best regards, WMFOffice (talk) 00:33, 12 June 2019 (UTC)
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Hello all,
We are aware that a number of community members believe that the recent Trust & Safety Office Action taken against Fram was improper. While the Foundation and its decisions are open to criticism, Office Actions are actions of last resort taken by the Foundation as part of our role and our commitments to hosting the Wikipedia sites. In section 10 of the Terms of Use, we identify that the need may arise as part of our management of the websites to take certain actions, and these actions may not be reversed. Using administrative or other tools or editing rights to reverse or negate an Office Action is unacceptable, as is interfering with other users who attempt to enforce an Office Action or the Terms of Use.
As has been correctly observed by users on the bureaucrats' noticeboard and other places, Office Actions are explicitly not subject to project community rules or consensus. If a user attempts to reverse or negate an Office Action, the Wikimedia Foundation may take any action necessary to preserve that Office Action, including desysopping or blocking a user or users. In this case, and in consideration of Floquenbeam's actions in reversing the Office Action regarding Fram, we have reinstated the original office action and temporarily desysopped Floquenbeam for a period of 30 days.
Floquenbeam's contributions to the projects are appreciated and we are not against them regaining admin rights in the future, hence our action is not permanent. If they wish for their admin rights to be restored, a RfA can be opened once 30 days elapse, and the community may decide on the request at that time in such or another way.
However, we cannot permit efforts to obstruct or reverse Office Actions or to subvert the Terms of Use. Doing so would undermine the policy's ability to protect our projects and community. On these grounds, we will not hesitate to take further appropriate actions should such abuse occur again. The same applies for any attempts made by Floquenbeam to evade the sanctions announced against them today or by attempts by others to override that sanction. We will reply to other concerns in a separate statement as indicated in the post prior to the attempt to overrule the office action. Best regards, WMFOffice (talk) 00:32, 12 June 2019 (UTC)
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I have to step away from the computer for a bit, but there has been a further response from Fram over on Commons, see here. Maybe someone can copy that here, or include as a subsection above in the original response section. Not sure. Obviously too much back-and-forth will get difficult to manage, but pointing it out as no-one else seems to have seen it yet. Carcharoth (talk) 14:01, 12 June 2019 (UTC)
First, thank you to everyone who stands up against or at least questions the handling of this by the WMF (no matter if you think I'm a good admin or if you believe I should have been banned a long time already).
Then, to the actual case. As far as I am concerned, there are no privacy reasons involved in any of this (never mind anything legally actionable). I'll repeat it once more, if it wasn't clear:
- I have not contacted anyone I was in conflict with in any offwiki way (be it through email, social media, real life contact, whatever)
- I have not discussed anyone I was in conflict with in any offwiki way (e.g. I have not contacted employers, I haven't discussed editors or articles at fora, twitter, reddit, whatever).
- I haven't threatened to do any of the above either.
- I don't know who made complaints about me to the WMF, and I won't speculate on it. The information I gave in my original post here just repeated the info I got from the WMF.
I invite the WMF to either simply confirm that my original post was a fair summary of the posts they sent me, or else to publish the posts in full (I don't think any editors were named in their posts, but if necessary they can strike out such names if they prefer). I also invite the WMF to explain why standard procedures weren't tried first, i.e. why they didn't refer the complainants to our regular channels first.
I'll not comment too much further, to avoid throwing fuel on the fire (or giving them a pretext to extend the ban). I'll not edit enwiki for the moment either, even when unblocked (thanks for that though), at least until the situation has become a bit clearer. Fram (talk) 11:14, 12 June 2019 (UTC)
One more thing, regarding my first post here, and now BU Rob13 claming that it was misleading: they have their facts wrong (e.g. the warning was not from a year ago, but from March 2019), but I noticed on rereading my post that I had one fact wrong as well. I said that I had received an interaction ban, but what I actually had was:
- "However, in the hopes of avoiding any future issues and in the spirit of Laura’s own request on her talk page, we would like to ask that you refrain from making changes to content that she produces, in any way (directly or indirectly), from this point on. This includes but is not limited to direct editing of it, tagging, nominating for deletion, etc. If you happen to find issues with Laura’s content, we suggest that you instead leave it for others to review and handle as they see fit. This approach will allow you to continue to do good work while reducing the potential for conflict between you and Laura.
- We hope for your cooperation with the above request, so as to avoid any sanctions from our end in the future. To be clear, we are not placing an interaction ban between you and Laura at this time. We ask that her request to stay away from her and the content she creates be respected, so that there is no need for any form of intervention or punitive actions from our end."
To me, a "suggestion" that I stay away from her or I would get sanctioned by them does read like an actual interaction ban, but technically it wasn't. But whether it was an interaction ban or not, former arb BU Rob13 should be aware that mentioning an interaction ban and the editors you are banned from in the course of ban discussions and the like is perfectly acceptable. I did not drop her name just for the fun of it, I raised the issue because it was the only thing I got alerted from by the WMF between their vague first warning in April 2018, and the ban now. I was trying to be complete and open, but apparently that was "misleading"?
BU Rob13 may think the LauraHale thing was unrelated, but the actual mail by the WMF says otherwise:
- "This decision has come following extensive review of your conduct on that project and is an escalation to the Foundation’s past efforts to encourage course correction, including a conduct warning issued to you on April 2018 and a conduct warning reminder issued to you on March 2019. "
(note that the "including" may suggest that there is more than these two, but there isn't: the March 2019 reminder is the LauraHale one).
All of this could be made easier if the WMF posted their full mails of course (although by now large chunks have been reposted here). Doing this the wiki way instead of through mail would have helped a lot. Fram (talk) 13:12, 12 June 2019 (UTC)
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Dear members of the English Wikipedia community,
My name is Jan Eissfeldt and I’m commenting in my role as Lead Manager of the Wikimedia Foundation Trust & Safety team about the team’s recent investigation and office actions. In addition to this comment, the Trust & Safety team will be making a statement at Arbitration Committee Requests/WJBscribe tomorrow.
I want to apologize for the disruption caused by the introduction of new type of sanctions without better communication with this community beforehand. While these changes were the result of the changes to the Trust & Safety team’s processes, and are not an expansion of the team’s scope, I know that these changes to the processes came as a surprise to many people within the community, and that many of you have questions about the changes.
Responding to community concerns about the office action requires deliberation and takes some time. We have been in active dialogue with staff and others - including the Board - to work on resolutions, but we understand that the time this takes opens the door for speculation and allowed concerns to expand.
I realize that this situation has been difficult for the English Wikipedia’s Arbitration Committee (ArbCom). The Trust & Safety team apologizes for not working more closely with them in the lead-up to this point. We will improve our coordination with community-elected bodies like ArbCom across the movement when carrying out our duties.
I also want to elaborate on the reasons that Trust & Safety cases will not be discussed in public and often not even privately with members of the Wikimedia movement who sign Non-Disclosure Agreements (NDAs). When we receive non-public information, the Wikimedia Foundation must handle it in a manner that is both consistent with our Privacy Policy and any other commitments made to the person disclosing their information. When dealing with sensitive allegations of inappropriate behavior, we must ensure that we are upholding a relationship of trust and confidence with people who have entrusted us with personal information about their experiences. This means that even in cases where users have signed a community NDA, our legal obligations may not allow us to share information given to us.
Additionally, I want to explain the reason for using a role account when performing office actions and during follow up communication. Decisions, statements, and actions regarding things such as Office Actions are not individually-taken; rather, they are a product of collaboration of multiple people at the Foundation, oftentimes up to and including the Executive Director. As a result, we use the WMFOffice account as a “role” account, representing the fact that these are Foundation actions and statements, not a single person’s.
Some of you may remember that Trust & Safety staff used to sign with their individual accounts when discussing Office Actions. Unfortunately, this is no longer possible due to safety concerns for Foundation employees, as in the past staff have been personally targeted for threats of violence due to their Office Action edits. I am taking the step of making this statement personally in this case due to extraordinary necessity.
There continue to be questions from some people about the Foundation’s Trust & Safety team doing investigations about incidents occurring on English Wikipedia. I want to clarify the rationale for Trust & Safety doing investigations when requested and they meet the criteria for review.
Part of the Trust & Safety Team’s responsibility is upholding movement-wide standards based on the Terms of Use. We recognize that each of the hundreds of global communities under the Wikimedia umbrella have their own styles and their own behavioral expectations, but we also believe that there must be a certain minimum standard to those expectations. Sometimes, local communities find it difficult to meet that minimum standard despite their best efforts due to history, habit, dislike by some volunteers of the standard, or wider cultural resistance to these standards. However, it is important to keep in mind that even communities that are resistant to it or are making a good faith effort are expected to meet the minimum standards set in the Terms of Use. In cases where community influences or barriers interfere with the meeting of these minimum standards, the Foundation may step in to enforce the standards - even in situations where the local community dislikes or outright opposes those standards.
It is important that victims of hostilities like harassment have a safe place to make reports and that we uphold and respect their privacy when they do so. The Foundation is currently working with the community on a User Reporting System that would allow communities and the Foundation to cooperate in handling complaints like harassment, and we have every hope that that system will facilitate local, community handling of these issues. However, at the current time, no such system exists for victims to make reports privately without fear that their “case” will be forced to become public. Indeed, it is often true that a mere rumor that someone was the victim of harassment can lead to harassment of that person. Unfortunately, that has been proven the case here as some individuals have already made assumptions about the identities of the victims involved. Accordingly, the Foundation is currently the venue best equipped to handle these reports, as we are able, often required by laws or global policies, to investigate these situations in confidence and without revealing the identity of the victim. That is why we will not name or disclose the identities of the individuals involved in reporting incidents related to this Office Action.
There have been some concerns raised about the level of community experience and knowledge involved in Trust & Safety’s work. The Wikimedia Foundation’s Community Engagement Department, of which Trust & Safety is a part, supports contributors and organizations aligned with the Wikimedia Foundation mission. In order to conduct informed and contextualized investigations, safeguard the community at events, and support community governance, Trust & Safety has focused on building a team with a combination of deep Wikimedia movement experience and team members who have experience with Trust & Safety processes with other online communities. To better assess incidents, the team has people from diverse geographic, linguistic and cultural backgrounds. We have former ArbCom members, administrators, and functionaries, from English Wikipedia as well as other language communities, informing our decisions, and expertise from other organisations helping to build compassionate best practices. We have utilized all of this experience and expertise in determining how best to manage the reports of harassment and response from members of the community.
One of the recent changes to the Trust & Safety policy is the introduction of new options that include time-limited and partial (project-specific) bans to address serious concerns that are considered temporary or project-specific in nature. This change to policy is not a change of the team’s scope of cases taken. However, it does alter the way that sanctions are enforced and unintentionally introduced ambiguity about the ability of local communities to overrule office actions.
In acknowledgement of the confusion caused by the application of this newer type of ban, we will not be issuing sanctions against or desysopping those who edited the block or the sysop rights of those who edited the block to date. However, despite the ambiguity in its application, the ban continues to stand whether it is being technically enforced by a block or not. Should Fram edit English Wikipedia during the one-year period of their ban, the temporary partial ban of User:Fram will be enforced with a global ban (and accordingly a global lock). We must stress again that Office Actions, whether “technically” reversible or not, are not to be considered reversible by a local, or even the global, community, no matter the circumstances or community sentiment.
The occurrence of Office Actions at times is unavoidable, but it is not our intention to disrupt local communities any further than necessary. Here we failed on that score, caused disruption to your community, and we welcome feedback about how such disruption could be avoided in the future when the Foundation takes Office Actions, and ask that we all engage in a good faith discussion bearing in mind the legal and ethical restrictions placed on anyone within or outside of the Foundation engaging in reports of this nature.
In addition to asking for feedback about the trust and safety office actions in this incident, over the next year, the Foundation will be asking members of the Wikimedia movement to work with us on several initiatives that are designed to promote inclusivity by ensuring a healthier culture of discourse, and the safety of Wikimedia spaces. --Jan (WMF) (talk) 20:44, 13 June 2019 (UTC)
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I would like to thank you all for your comments and feedback in regard to my recent post. I will try to reply here some of the main points and questions the community has asked.
I am continuing to read this and other related pages, and as noted in my ArbCom statement will continue to engage with the community on several other points next week when the public documentation will be ready. Jan (WMF) (talk) 19:35, 14 June 2019 (UTC)
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JEissfeldt (WMF), while I appreciate you at least being willing to put your name on this statement, it is still more of the same. I will be posting a response as to why shortly, point by point to what you said, but in short: The WMF is not a "higher authority" than the English Wikipedia community, and may not overrule it, any more than we could walk into the San Francisco offices, point to an employee, say "You're fired", and expect that to have any effect. WMF is a separate body, but it is not "higher" than the English Wikipedia community. We don't can your employees, you don't can our editors or admins. You also do not overrule or bypass our editorial or community processes.
Furthermore, WP:OFFICE tells us,There are some rare instances when Wikimedia Foundation Trust and Safety will take actions to protect the safety of the community and the public. This happens where actions on local community governance level are either insufficient or not possible. There may be some rare cases where the Wikimedia Foundation must override local policy, such as to protect the safety of the Wikimedia communities or the public. See Trust & Safety Office actions for more details.
If it's within your purview can you tell us whether the OFFICE action and override of local governance was necessary to protect the community? A simple yes of no is fine, or simply indicate if you're unwilling or unable to answer.The purpose of this policy is to help improve the actual and perceived safety of Wikimedia community members, the movement itself, and the public in circumstances where actions on local community governance level are either insufficient or not possible. Local policies remain primary on all Wikimedia projects, as explained in the Terms of Use, and office actions are complementary to those local policies. However, there may be some rare cases where the Wikimedia Foundation must override local policy, such as in complying with valid and enforceable court orders to remove content that might otherwise comply with policy or in protecting the safety of the Wikimedia communities or the public.
"we cannot tell you what specific behaviors by Fram brought about this action." understood, but you should at least be able to confirm that it is about on-wiki behaviour only surely?
"In Fram’s case, as noted on Commons, we did send more than one of those warnings/reminders before the most recent step." Yes, as I noted on Commons but which you (WMF) failed to acknowledge until now, I got two such reminders (one very general, which is now being discussed at enwiki and doesn't seem to be really well recieved as an acceptable warning; and two, about a specific issue where the general opinion at enwiki seems to be that no warning was necessary for these quite normal edits), and then a sudden one-year ban (plus desysop) for quite different behaviour (not the supposed harassment of an individual, but incivility against the Arbcom), which doesn't seem to fit any of the "harassment, threats, stalking, spamming, or vandalism" category.
In any case, I guess we can use your note as a rather well hidden acknowledgment that my account of the WMF communications was accurate? That would at least lay to bed some of the more wild speculations made in these discussions. Fram (talk) 08:55, 18 June 2019 (UTC) Copied from Commons Tazerdadog (talk) 12:11, 18 June 2019 (UTC)
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Some thoughts on how we might collectively deescalate the situation. Of course, if there is significant additional information that remains unknown to us, this might not work. But if the facts are basically as the community has come to understand them, how about this plan:
Comments appreciated. Regards, Newyorkbrad (talk) 18:18, 17 June 2019 (UTC)
didn't accept jobs at the Foundation for the purpose of perpetrating a hostile takeover.Without a substantive response from the WMF, they'll be getting no more work out of me: Bhunacat10 (talk), 08:59, 18 June 2019 (UTC)
case evidence that was always publicWas it? Says who? Andy Mabbett (Pigsonthewing); Talk to Andy; Andy's edits 12:23, 18 June 2019 (UTC)
The Office terminates Fram's ban.Hijiri 88 (聖やや) 15:02, 30 June 2019 (UTC)
So Fram is unblocked gets (in effect though oddly not in wording), and not to anything the above "response" addresses. I thought that was obvious. Hijiri 88 (聖やや) 23:08, 30 June 2019 (UTC)
That is not the full sentence.means; I guess it's just more evasive trolling like at that recent ANI thread (or that other, current, ANI thread) or on your talk page. So I guess it probably be better to just not feed into it any more. Hijiri 88 (聖やや) 11:05, 1 July 2019 (UTC)
harassment, threats, stalking, spamming, or vandalism. According to Fram, the offending comment that triggered his ban was this, which was certainly uncivil, but not "harassment or abuse" as is defined by the ToU clause that is supposedly being enforced. So, yes, additional explanation beyond "see the ToU" is quite obviously needed, as it doesn't even seem applicable. ~Swarm~ {sting} 03:06, 18 June 2019 (UTC)
But the WMF, in their statement to the community on this page, said this particular office action was made pursuant to the "Harassment and/or abusing others" section of the ToU. Their exact wording was thus: "What we can say in this case is that the issues reported to us fell under section 4 of the terms of use, as noted above, specifically under the first provision entitled 'harassing and abusing others.'" This is an extraordinary level of openness, given that it could theoretically get them sued. It is a shame that there are Wikipedians that have just failed to read it, apparently. ~ Rob13Talk 13:01, 18 June 2019 (UTC)
Trust me, in the future, I'll go through every single edit and highlight every potentially objectionable one when an editor has less than 4,000 edits.One could consider that stalking, a violation of ToU Section 4, and worthy of a WMF ban. Mr Ernie (talk) 13:35, 18 June 2019 (UTC)
The problem with this resolution (as several people have pointed out) is that - irrespective of whether it is endorsed or not - it cannot be accepted in full by T&S. They make a very clear statement that when you report harassment to them "[y]our contact to Trust and Safety is kept confidential, so no details about your experience will be shared publicly or with the person you are reporting". They cannot change this after the fact, as they can't promise to maintain confidentially in an existing case and then change their mind to pass their names to the person accused of harassing them just because a few dozen people on Wikipedia tell them to. Whoever raised concerns with T&S has every right to expect T&S to maintain their promise of condifentially, and therefore cannot both unblock Fram and then tell Fram who complained in order to ask Fram to stay away. In the end, it doesn't matter whether we oppose or endorse this, as it is doomed to failure. Therefore, how would it look if it was rewitten in a way that could be accepted by T&S if it was endorsed? - Bilby (talk) 06:48, 18 June 2019 (UTC)
Hi Newyorkbrad, thank you for this. I agree with your first point (though some clarification about my admin status should be included as well probably). For the second point, I understand that the WMF is not willing to tell me who are the editors involved, but then of course it is rather hard for me to avoid them as well. For the one editor already mentioned here: I already tend to avoid their articles and will let others deal with them. I can't guarantee that I won't edit their articles in routine cleanup runs (e.g. when I am adding short descriptions to categories of articles, I don't first check who created each article).
Your third point, the decorum; as some editors already indicated, I already did this in general the past year, but I'll strive to improve even further.
I had already indicated some possible methods to resolve this higher on this page, this is one fine by me as well. Fram (talk) 09:02, 18 June 2019 (UTC) Copied from Commons Tazerdadog (talk) 12:07, 18 June 2019 (UTC)
Elements of this proposal have been partly adopted by various involved parties. I suggest that this proposal be archived. --Pine (✉) 18:39, 16 July 2019 (UTC)
| This section is pinned and will not be automatically archived. |
Wikipedia Has Been A Safe Haven From The Online Culture Wars. That Time May Be Over. by Joe Bernstein. --Floquenbeam (talk) 19:22, 27 June 2019 (UTC)
Interesting. Being the pedant that I am I counted about a dozen errors of fact, but the main thrust of the piece is solid. 28bytes (talk) 20:14, 27 June 2019 (UTC)
In a statement to BuzzFeed News, the organization said it had leveled the ban to maintain "respect and civility" on the platform. "Uncivil behavior, including harassment, threats, stalking, spamming, or vandalism, is against our Terms of Use, which are applicable to anyone who edits on our projects," it said.starship.paint (talk) 01:07, 28 June 2019 (UTC)
Utterly unimpressed with Katherine Maher's subtweet about the article:" When you have to retweet your shitty pseudo-thinkpiece three times because no one cares." (referring to https://twitter.com/Bernstein?s=03) Calliopejen1 (talk) 01:36, 28 June 2019 (UTC)
I am trying to avoid throwing any sort of fuel on any fires here, but it is difficult to view Ms. Maher's tweet as a model of the civility the WMF says it's trying to promote. Newyorkbrad (talk) 02:01, 28 June 2019 (UTC)
no one caresabout Wikipedia? Because if I cared about Wikipedia, I would read the article. starship.paint (talk) 02:56, 28 June 2019 (UTC)
Maybe I'm deficient in Twitter comprehension - how do you know that the pseudo-thinkpiece she was referring to was the Bernstein article? Clayoquot (talk | contribs) 02:59, 28 June 2019 (UTC)
... and someone who liked her tweet has a profile called "Trust & Safety @Wikimedia/@Wikipedia."
. and (Redacted) by myself starship.paint (talk) 03:06, 28 June 2019 (UTC)
Free Knowledge advocatestarship.paint (talk) 04:03, 28 June 2019 (UTC)
Trust & Safety @Wikimedia/@Wikipedia.
Coder @Wikimedia
Advocate / policy wonk / tech geek / @Wikimedia Foundation employee.
Free Knowledge advocate
@Floquenbeam: - I think now is the time for us to start a statement of no confidence in the WMF. starship.paint (talk) 03:11, 28 June 2019 (UTC)
I have gone to Meta Wikimedia to ask Katherine to explain her tweet. If you are also curious, you may wish to ask too. starship.paint (talk) 03:48, 28 June 2019 (UTC)
Free Knowledge advocate.
This wasn’t even meant to be something that rose to the level of Wikidrama.seems to imply that it was indeed related to Wikipedia (after all, why else would anything rise to the level of Wikidrama...) ∰Bellezzasolo✡ Discuss 06:29, 28 June 2019 (UTC)
seems to imply that it was indeed related to Wikipedia (after all, why else would anything rise to the level of Wikidrama...)starship.paint (talk) 07:49, 28 June 2019 (UTC)
If we're holding people accountable for what they say on Twitter nowis thoroughly, deliberately disingenuous. We are holding the head of the WMF for what she says on her Twitter account, where she posts as WMF head, for statements she makes about Wikipedia. Your counter here is intellectually dishonest dissembling. Grandpallama (talk) 14:53, 28 June 2019 (UTC)
There is consensus that BuzzFeed News is generally reliable.starship.paint (talk) 09:35, 28 June 2019 (UTC)
I so wanted to reply to that tweet, but decided against it as I'd probably end up banned from Twitter. All those on Twitter, tweet the Bernsten article, and let's get the hashtag #FRAMGATE #Wikigate trending. Mjroots (talk) 07:25, 28 June 2019 (UTC)
Discuss. starship.paint (talk) 08:13, 28 June 2019 (UTC)
I know this will sound odd, but until today, very few folks have asked me directly.starship.paint (talk) 08:38, 28 June 2019 (UTC)
Since Katherine Maher seems to have poured petrol on the fire by tweeting about the Buzzfeed article, I guess I should say something. The Tom Fish mentioned in the article is myself. I was connected with the author on twitter by a friend who saw that Joe was asking for a Wikipedia admin to talk to. I was worried that the piece could turn out poorly and I knew that commenting here wasn't going to move the needle with the WMF. (It seems to have made impact by broadening the conversation beyond just us.) I tried my hardest to be a guide to our community and provide background information. None of the information in the section about harassment came from me. I am unimpressed by her statement below and I am planning on resigning my tools/positions in the community if the board doesn't say something in a week. --Guerillero | Parlez Moi 01:02, 29 June 2019 (UTC)
Copying Katherine's reply here. GorillaWarfare (talk) 23:55, 28 June 2019 (UTC)
Hi folks. I'm not very active here mostly because it's not a very active page in general. It's usually vandalism, which is quickly reverted by folks who watch the page (thank you!). But when I'm pinged there's a lot of activity here, like today, you have my attention, and here I am.
I understand people are very upset about my tweet yesterday. My tweet wasn't really meant to be about the BuzzFeed article about the situation here on enWP, it was meant more a comment about Twitter and media culture in general. (If I’d wanted to comment on the article, I would have linked to it directly.) But I understand why it was upsetting, and why it could be seen as dismissing or dismissive of perspectives and people here in the en-wiki community. That truly wasn't my intention, and I apologize. (It was also a somewhat ill-conceived and hasty throwaway, which is Twitter in a nutshell, versus what I hope will be a more thoughtful and well-written reflection here, more in line with the nature of this community.) Thank you for reaching out and inviting me to clarify my intention here.
My actual feeling on the BuzzFeed article, which I also clarified on Twitter, is that it accurately covers the situation in the community and the anger or frustration people have expressed about the ban and the Foundation's action. In general, I don't have issues with negative press coverage of criticisms about the Foundation or my own judgment and actions. That’s part of my role, and often I find it very useful to help me learn and improve. To that end, the coverage of the conversations was a fair characterization of many perspectives here. Very often the press doesn't really understand the workings of Wikimedia, however, the journalist clearly did his homework to understand community conversations and processes. He put in the effort, so kudos - that's not easy and it often takes people a long time. (I personally found the “culture war” framing to be strange, because seemed like it was trying to make a Wikipedia issue into a comment on society as a whole, using a very American perspective for what is a fairly international community.)
However, while I don't have any issues with the things I described above, I did felt the way it handled reporting on the alleged targets of harassment was objectionable. For people who know how the communities work, it would be very easy from the article to identify those individuals. That is not okay, and it would have been possible to write the article on the issue and the controversy without needing to take that approach. The Foundation communications team has been in touch with the Buzzfeed editors with our concerns around that. I take very seriously the matter of protecting members of our community, especially ones being harmed by harassment. Criticism is fine, but you shouldn't make it harder for people who already are in a hard place in order to make a point. Or, as I've been taught, don't 'punch down.'
Even if I’ve not been vocal here on my talk page or on other discussions, I’ve been closely monitoring what’s been going on here on en-wiki, and will continue to do so. I believe there are things that could have been handled better on the Foundation side, including my own communications. My goal, which I’ve shared with the Board and am happy to share with you all here, is to find a path to de-escalate the current situation and build better, lasting solutions to the issues of harassment. To me, this means consulting with the enWP community to address your articulated concerns about our respective roles and community processes, identifying some clear next steps to resolve some of the current concerns, and consulting on how we can work together to strengthen community self-governance while also cultivating a respectful editing environment that safeguards everyone in the community.
As always, I appreciate people's passion and the community's efforts toward holding the Foundation accountable, even when these conversations are difficult. I recognize I've also not answered every question or responded to every comment on my page today -- there's a lot, and I wanted to focus on the things that seemed most important and to have the most energy around them.
I know it doesn’t seem like it to many people at the moment, but I wholeheartedly support and am committed to the principle of partnership with members of this and other project communities. It’s been a part of my commitment as a Foundation employee for five years, and consultation is something I’ve made an effort to embed in every aspect of our work, from the movement strategy conversations to the product development process. We don’t always get it right, and even if we do, we don’t and won’t always agree on everything. But I know that collaboration and discourse is essential, and something we all -- Foundation and staff alike -- should always be working toward. Thank you. Katherine (WMF) (talk) 23:49, 28 June 2019 (UTC)